Maguire Toyota of Grand Island - Service Center
Grand Island, NY
403 Reviews of Maguire Toyota of Grand Island - Service Center
Used to love this dealership Wait has become incredibly long , scheduled an oil change 3 weeks out , it took almost 3 hours . The last time I was here for an oil change took all day I also get told by m long , scheduled an oil change 3 weeks out , it took almost 3 hours . The last time I was here for an oil change took all day I also get told by mechanics , and service technicians all different stories of what I need done with my car . Not consistent messaging Have last trust in your service department Took my car to 2 separate dealerships and they told me i didn’t need the work done that this dealership told me I needed . Trust is now lost at your company More
Awesome customer service. Extremely helpful and friendly. Answered all my questions. Would buy from the again. Extremely helpful and friendly. Answered all my questions. Would buy from the again. More
Very helpful service staff. Very professional and talented service managers and technicians. Look forward to returning. Very professional and talented service managers and technicians. Look forward to returning. More
Service department is very professional and friendly. Was told when my car would be ready and when I returned it was. Was told when my car would be ready and when I returned it was. More
Had a issues with the locking lug nut lost key and in no time service had taken off and replaced them all I can say is thank you service department time service had taken off and replaced them all I can say is thank you service department More
Had inspection done on 8/21/24 and was very pleased with the timing of the service. The front desk when I pulled in was very friendly and professional. the timing of the service. The front desk when I pulled in was very friendly and professional. More
Not very helpful in service department. Tried to update information. Service person was not interested in helping me. I had to go to a different dealer. Tried to update information. Service person was not interested in helping me. I had to go to a different dealer. More
Helpful, prompt responses and communication. Experienced a minor issue after purchasing my vehicle and they serviced it immediately, providing shuttle service to and from the dealership. A+ high Experienced a minor issue after purchasing my vehicle and they serviced it immediately, providing shuttle service to and from the dealership. A+ highly recommend! More
Would not honor my Toyota warranty. They were very unorganized. I had to call multiple times to get them to finish a job that took 1hr. They had my vehicle for 1 week. They were very unorganized. I had to call multiple times to get them to finish a job that took 1hr. They had my vehicle for 1 week. More