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Maguire Toyota of Grand Island - Service Center

Grand Island, NY

4.5
403 Reviews

403 Reviews of Maguire Toyota of Grand Island - Service Center

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August 04, 2023

3 hr for oil change. This visit.Never happen before service is very bad . I am coming here since 2019 . Previous owner service was great . Now not anymore You cannot book More

by Nadeem khan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jenna Hiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Maguire Toyota of Grand Island responded

We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. Your happiness is our number one priority. Please reach me personally via email or phone, and I would be happy to discuss the issue at your earliest convenience. Marc Sempert 716-866-4409 msempert@maguirecars.com

August 01, 2023

There was a lot of miscommunication when it came time for me to pick up my vehicle from the service department. I had to call many times, I was put on hold and had to listen to the most awful music. After a More

by Suzanne Akers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ferullo
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2023

The staff was pleasant and honest. A a a a a a a a ac More

by A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ferullo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Veshia
July 30, 2023

Whole staff treat you like we are family. Starts with leadership in the dealership. Thanks Donnie and everyone else. More

by taw315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ferullo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah & AI
July 29, 2023

They squeezed me in right away to have warranty work done before warranty expired and gave me a loaner because it took another day. And did my brakes at same time instead of me having to return. More

by Jesus316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ferullo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Hiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

Been leasing with with these guys sens it was Fuccillo Toyota and the crew they have on grand island are always top notch and willing to go the extra mile to make sure you as a individual are happy before More

by cody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ai Alderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carly Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Ferullo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Lyst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Hiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie DiPalma, Brandon Wickham, Dylan Guzenski
July 26, 2023

Jenna was excellent. She gave me a list of items that need future work in priority order. While the wait was longer than expected, after looking at the list I can see why More

by dsypnier
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jenna Hiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A person named Dion who directed my parking when I went too far. He was quite comical.
July 26, 2023

Always a pleasant experience when I take my car in for service.The assosiates are friendly and knowledgeable. More

by AZB922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ferullo
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2023

Jenna was able to get my Highlander in for service even though I forgot to schedule an appointment, and got me back out in no time at all. Highly recommend the team here! More

by Lehrj89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ferullo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Hiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

Everyone at Maguire's was great. We did not buy the RAV4 there, but plan to go there for service and it will be our first stop when looking for a new vehicle. More

by DNG0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ferullo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Hiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Veshia
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