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Maguire Toyota of Grand Island - Service Center

Grand Island, NY

4.5
403 Reviews

403 Reviews of Maguire Toyota of Grand Island - Service Center

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October 01, 2023

Everyone was very helpful. My thanks for checking for mice in the engine. And thank for the surprise car wash. More

by diane
Workmanship
Recommend Dealer
Yes
Employees Worked With
Christian Ferullo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Hiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2023

I have to say after all the vehicles I've bought over the years Mcguire group has been #1 in buying experience, service and overall customer service!! More

by NA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Lyst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Hiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Vara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Sempert, Ronnie Mansour
September 26, 2023

I would never recommend anyone going to Maguire Toyota of Grand Island NY for any sort of service , One of the worst service department I have ever experience in my life. Just be careful when you get your s More

by Ally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Ferullo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Maguire Toyota of Grand Island responded

Hello Ally, I am Marc Sempert , and I am the Fixed Operations Manager at Maguire Toyota. Our company is recognized for our exemplary customer service, and I sincerely apologize for your recent experience with us. If it’s more convenient for you, please contact me personally at msempert@maguirecars.com, and I will do my best to resolve your problem. Sincerely, Marc Sempert Fixed Operations Manager

September 26, 2023

Christian was really great explaining what was done to my car and what was needed. I trusted my car was honestly worked on. Wait time was not too bad. More

by Sarah V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ferullo
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2023

Extremely accommodating, friendly, fast service. I was very satisfied. I would recommend this Toyota dealer More

by Juliann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ferullo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Hiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2023

Excellent service. I highly recommend McGuire. They figured out the problem with my Rav 4. The service is reasonably priced; the employees are knowledgeable and prof More

by DONNAKOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ferullo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Hiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Arcadi
September 15, 2023

Jenna was super friendly, nice and helpful. She really helped me greatly! Everything was very professional at Maguire Toyota. I am very well pleased. More

by Cd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Hiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Arcadi
September 10, 2023

Delays in get issue fixed was a problem. Overall satisfied, had same issue with doors in the past. More

by bradleysdavis52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Hiser
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2023

There was no coffee in the waiting area. The dealership gives a very deserted look. Oil service was good. Staff was good. More

by UMAR_RIAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ferullo
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2023

Great service. Friendly staff. Coffee machine was easy to use. Car was washed and cleaned. More

by CHINBEAR78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ferullo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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