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Maguire Toyota of Grand Island

Grand Island, NY

4.6
518 Reviews
Maguire Toyota of Grand Island wants to do more than sell you a vehicle. We strive to provide our customers with the best possible buying experience where we do more than just fulfill your vehicle needs. The following are just some of the benefits we offer to each of our customers: *Up-Front Lowest Pricing *Maguire Family Price Guarantee *Maguire Family Assurance *The Maguire Family Promise *3 Day Money Back Guarantee *3 Day Refinance Guarantee *30 Day Used Vehicle Exchange *Trade Purchase Offer We are Grand Island's home of everything Toyota!
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1974 Alvin Rd

Grand Island, NY

14072

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Showing 518 reviews

October 25, 2023

This dealer before swapping ownership was great. This new owner kept the same staff and only switched the name as far as it matters because they’re still very honest and friendly. More

by Beaulieuke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carly Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Ferullo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Lyst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Hiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Vara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerrod Hawkes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali from service, Kevin who used to work in service , Jennifer Gonzales, Tracey Svida, Ronnie Mansour
October 23, 2023

I was satisfied with the service & the speed at which it was performed and I did not have to wait long . More

by Farhad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carly Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Ferullo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Lyst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Hiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Vara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerrod Hawkes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Gonzales, Tracey Svida, Marc Sempert, Ronnie Mansour
October 23, 2023

I was driving through on the way to Canada from Rochester when my tire pressure alert came on. We decided to stop in and ask the service department to have a look despite not being in a Toyota and the fact t More

by MC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ferullo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Hiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2023

Fast friendly service. They know their jobs well. Always great job, well done. Knowledgeable recommendations. More

by CNURSE33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ferullo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Hiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2023

Trevon Hopkins of Maguire Toyota is a very professional, polite, nice young man. He explained everything about the McGuire dealership to us very clearly and concisely. He strived to point out the importance More

by MRSCHMIDT1340
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevon Hopkins, Mike Payne
October 19, 2023

Very honest and do work in a timely manner. Nice from when the phone is answered and all the way through. More

by JRMATERIALS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Hiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2023

Professional and knowledgeable staff. Short wait time and explained the pricing in advance without adding on unneeded services. More

by Samari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ferullo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2023

Jenna is very good, friendly, kindly, and patient. She resolved all issue about my vehicle. I satisfied with her service and I appreciate her very much. More

by Yong Wang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Hiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2023

Service Advisors at Maguire Toyota are the best in the business . Christian and Jenna do a great job. Keep up the great customer service! More

by Han1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ai Alderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Ferullo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Lyst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Hiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie DiPalma, Mataya Pointer, Marc Sempert, Ronnie Mansour
October 10, 2023

The communication about the appointment time and service was not well recorded. I had put down 9:15 and they had 10, but I received no confirmation. Then they were not clear why I was there when I dropped i More

by NRG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Ferullo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Maguire Toyota of Grand Island responded

Hello, I’m Marc Sempert and I work as Operations Director for Maguire Toyota. Thank you so much for taking the time to write to us. I wanted to let you know how sorry we are about the lack of attention to detail. Here at Maguire Toyota, we pride ourselves on our excellent customer service. And in this instance, we clearly dropped the ball. Because of that, we want to make things right! If there is any way we can further assist you, please do not hesitate to reach out to me at msempert@maguirecars.com or 716-866-4409 Gratefully yours, Marc Sempert Operations Director Maguire Toyota of Grand Island

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