Maguire Nissan of Ithaca

The staff a Maguire did an excellent job of making this process easy and to my satisfaction. Especially my sales person, Christian Coons. Thank you! process easy and to my satisfaction. Especially my sales person, Christian Coons. Thank you! More

They got me right in! They were wonderful and pricing was great! Doug always goes above and beyond to make sure Customers are taken care of! Thanks Doug!! great! Doug always goes above and beyond to make sure Customers are taken care of! Thanks Doug!! More

All service appointments are suppose to be included in full warranty. I was suppose to be reimbursed but as of today (one month later), still no check full warranty. I was suppose to be reimbursed but as of today (one month later), still no check More

Service was good. Facility was clean and run safely. Too bad for me that brakes had so quickly deteriorated from last service coinciding with expiration of warranty. Great discounts offered by flood of emai bad for me that brakes had so quickly deteriorated from last service coinciding with expiration of warranty. Great discounts offered by flood of emails received unfortunately for me after full price was paid. More

No problems of any kind. Everything was as should be and as I expected. I am satisfied with the service. I will come back again when needed. as I expected. I am satisfied with the service. I will come back again when needed. More

I used to love Maguire so much in terms of its high level of service quality. But the situation I experienced last Tuesday was terrible, and I am so disappointed. First, the technician wasn`t wearing a of service quality. But the situation I experienced last Tuesday was terrible, and I am so disappointed. First, the technician wasn`t wearing a mask when he was working. Even though when I entered the office, he wore the mast unwillingly after a couple of seconds. Second, he didn`t explain anything about the parts he fixed. Literally, he didn`t explain. When I was asking a few questions about the brake pads and the inspections, he just said "Yes". Third, when I asked to use the coupon that I got from Maguire, he seemed so angry (I don't know why he was so mad) and he almost threw the car key at me. He even told me that I should have mentioned the coupon before even though I talked to him about the coupons on the phone. I do believe that when a customer returns a car from a service center, at least a technician is required to explain what he did to my car and what I need to do. (last summer when I got a service, one guy told me that I might need to check the brake pads and that`s why I visited the Maguire service center) Even though people who are living in Ithaca don't have enough options when they buy a car, it doesn't necessarily mean that we deserve this low-level quality of service that I received. Lastly, I want to say that the manager tried to solve this situation and apologized to me several times. I hope that he doesn't receive any disadvantage. I appreciate that the manager showed a polite and reasonable attitude to me. I will never go to Maguire Nissan of Ithaca anymore. I miss Maguire on downtown so much. (Just so you know, I spent 952.54$ for brake pads and rotors and don't have any grievance about the price at all) More

No problems of any kind. Everything was as should be and as I expected. I am satisfied with the service. I will come beck again when needed. as I expected. I am satisfied with the service. I will come beck again when needed. More

Excellent service by a very knowledgeable staff. Was able to get an appointment quickly and the vehicle was completed when they said it would be. able to get an appointment quickly and the vehicle was completed when they said it would be. More

Staff was great Jeff Oplinger and Doug Morey helped me to get me in quickly as my inspection was due and the new building is beautiful. Both of them were very polite and efficient. get me in quickly as my inspection was due and the new building is beautiful. Both of them were very polite and efficient. More

Lee & staff took the time to understand my goals, help me clarify them, and then find a good match. I never felt pushed to purchase something I didn't want or need, just supported in finding a good fit. Pric clarify them, and then find a good match. I never felt pushed to purchase something I didn't want or need, just supported in finding a good fit. Pricing was clear and understandable, no hidden costs. More