Maguire Ford of Canandaigua

Mark is a top-notch salesman. He made all the paperwork a breeze. Everything was explained well. I left with a new truck feeling like I knew it like my old truck. I will be back!! He made all the paperwork a breeze. Everything was explained well. I left with a new truck feeling like I knew it like my old truck. I will be back!! More

Same great service I have always received. We needed five vehicles serviced and they were rotated in and out like clockwork. Love the extra attention (picking up a clean vehicle). I have not s We needed five vehicles serviced and they were rotated in and out like clockwork. Love the extra attention (picking up a clean vehicle). I have not seen repair center wash cars in quite some time. Old school service.. Thank you.. We service all our company and personal vehicles here. They are a great team. More

A 4 rating was given due to the cost of repair and amount of labor hours we were charged. Other then that waiting area was great mechanics and service people were top shelf. of labor hours we were charged. Other then that waiting area was great mechanics and service people were top shelf. More

Service was very professional and fast. Technician was very kind and explained everything to me. Technician was very kind and explained everything to me. More

Sales person was excellent. .. friendly and helpful. Made for smooth and easy transaction... no hassle. DETAIL person that prepped the truck did a poor job. Truck was NOT deta .. friendly and helpful. Made for smooth and easy transaction... no hassle. DETAIL person that prepped the truck did a poor job. Truck was NOT detailed; dusty dash, spotted windshield, fingerprints on the touchscreen... etc. Not horrible, but not right either. I should not have to clean the inside windshield after arriving home having just left the dealership!! More

Good service department but not a Ford dealer anymore. You’ll find every kind of car there for sale which we personally do not like. We bought our vehicles and had them serviced at Shepard Ford because You’ll find every kind of car there for sale which we personally do not like. We bought our vehicles and had them serviced at Shepard Ford because of the independent small town dealership appeal. That’s gone now as Maguire continues to gobble up smaller dealerships. I just hope the people in the service department can ride out the storm with all the new changes being thrown at them. Time will tell! More

The service department has been very prompt, and professional in the work they have done on several of my trucks, Thankyou, professional in the work they have done on several of my trucks, Thankyou, More

Steve Casperson is an excellent salesman who makes the buying process a joy this makes 8 or 9 vechiles bought through him buying process a joy this makes 8 or 9 vechiles bought through him More

Very communicative and always looking out for the customer’s best interest. They may not be the cheapest but they also won’t try to rip you off and clearly you pay for what you get. Their work is exc customer’s best interest. They may not be the cheapest but they also won’t try to rip you off and clearly you pay for what you get. Their work is excellent and worth every penny. More

Service was excellent! Waiting area is very comfortable. Was pleasantly surprised they vacuumed and washed my vehicle after the oil change! Waiting area is very comfortable. Was pleasantly surprised they vacuumed and washed my vehicle after the oil change! More