Maguire Ford Lincoln

Took multiple visits because the wrong parts were ordered. Maguire/Ford would not cover a delaminated door magnet. Not my doing! Claimed I damaged it. Nice way to treat a "valued" customer. Th ordered. Maguire/Ford would not cover a delaminated door magnet. Not my doing! Claimed I damaged it. Nice way to treat a "valued" customer. The communication between service and parts is abysmal. They never called when the parts came in. I had to call and ask each time. Dropped off the van, waited all day for a call, end of the day they say they couldn't do it because the wrong part was received... When the right parts finally arrived (Ordered in November, right parts finally arrived in April, no kidding!) they couldn't fit me in to install quickly. I came down, got the (overpriced) parts and installed them in the parking lot with one wrench. 2 minutes. Sad to say this is not a one-off... What do you do when one dealership owns every make in town? More

Jota was accommodating and personable! Jota was able to help me get a good deal on the car I truly wanted and was reasonable and patient throughout the entire process. He was easy to conta Jota was able to help me get a good deal on the car I truly wanted and was reasonable and patient throughout the entire process. He was easy to contact and to talk to. More

Car was ready at a time that they indicated it would be. Car had been washed. Associate was polite. Car had been washed. Associate was polite. More

Great experience from start to finish! Glen worked around my schedule and made the process really smooth. He met me outside to complete all the paperwork so my son could be comfortable. He Glen worked around my schedule and made the process really smooth. He met me outside to complete all the paperwork so my son could be comfortable. He worked with my budget. Best experience I have had when purchasing a vehicle!! More

I had a huge car repair after I hit a pothole and messed up my steering. The service was very knowledgeable, gave an accurate estimate of the work and got it done in a timely manner. They also provided pi up my steering. The service was very knowledgeable, gave an accurate estimate of the work and got it done in a timely manner. They also provided pick up service so that I could leave it overnight. Overall good and friendly service department. More

Wrong mileage entered on my oil change sticker. I get an antifreeze smell when I turn the heat on defrost. Not sure what that’s about. No rental car was available when I had to drive over 50 miles I get an antifreeze smell when I turn the heat on defrost. Not sure what that’s about. No rental car was available when I had to drive over 50 miles to get to the dealership from home. And the complimentary car wash is less than fair. But I was happy my windshield washer fluid was topped off. More

Fast efficient and friendly. Also clean dealership !! Service area clean, advisors are very helpful , knowledgeable Also clean dealership !! Service area clean, advisors are very helpful , knowledgeable More

Everyone is very congenial and accommodating at this dealership. We’ve purchased & leased from this dealer fir many years. dealership. We’ve purchased & leased from this dealer fir many years. More

Great communication and kind. Sad i had to drive bAck to return one loaner for another and also that the issue witt car was not repaired Sad i had to drive bAck to return one loaner for another and also that the issue witt car was not repaired More

Nice to be able to park in a designated LINCOLN parking spot. Service rep was very knowledgeable. spot. Service rep was very knowledgeable. More