Maguire Ford Lincoln
Ithaca, NY
Filter Reviews by Keyword
By Type
Showing 774 reviews
I was there for a service appointment. The service manger was friendly and explained the work. He also apologized for the lack of technicians and wait time during the Covid-19 pandemic. was friendly and explained the work. He also apologized for the lack of technicians and wait time during the Covid-19 pandemic. More
The dealership was very helpful. I needed recall work done and wasn’t sure which location I needed to go to. I stopped at 3 different locations before finding the right one. Every location I stopped at w done and wasn’t sure which location I needed to go to. I stopped at 3 different locations before finding the right one. Every location I stopped at was very helpful and friendly. They pointed me in the right direction. When I got to the shop they were very friendly and did the work in the allotted time without an excessive wait time. More
Terrible Service at Every Level During the year my family had to have ongoing issues with our primary vehicle addressed by this company, it became painfully clear that Maguire has ea During the year my family had to have ongoing issues with our primary vehicle addressed by this company, it became painfully clear that Maguire has earned their local reputation for predatory sales and abysmal service. It would never have occurred to me to go to them to buy a car, nor service any vehicle I owned due to the stories I've heard directly from other past Maguire customers, but unfortunately was required to do so by the terms of multiple factory recalls and warranties on a vehicle purchased out-of-state. More than once, a repair was "completed" (usually way over the time estimate), only to have the issue resurface, sometimes on the short drive home. Any time we had to follow up on a current, recurring, or new issue, just getting someone to actually answer the phone or return a call was the work of hours, if not days. The last time we had “repairs” “completed”, the car broke down less than 10 minutes after driving away from Maguire, but luckily in front of another dealer. When Maguire refused to take the car back and ACTUALLY complete the repairs, I was fortunate to find a good deal on a vehicle I wanted to purchase and get a remarkably decent offer on the trade-in of the non-functioning car at the dealer where my car stopped running. One of the reasons I'm excited and relieved to have my situation with this car resolved in this manner is the hope of never having to deal with Maguire ever again for any reason. More
Chrissy is super knowledgeable about Nissans and super friendly! I enjoy speaking to her and dealing with her. Keep up the positive work. Thank you. friendly! I enjoy speaking to her and dealing with her. Keep up the positive work. Thank you. More
My visit was to check my brakes we found that I needed rotors and pads I thought tat acceptable on a 90 miles car it was done well but it took a little long but everything seems well done George I thou rotors and pads I thought tat acceptable on a 90 miles car it was done well but it took a little long but everything seems well done George I thought that that the service person was great but I don't know her name More
Was very pleased with service received during covid19 . Tyler was always available and ready to answer any question I had. It was worth the hour drive to get there for the great experience I had. Tyler was always available and ready to answer any question I had. It was worth the hour drive to get there for the great experience I had. More
The staff is outstanding, web site service scheduling never works so call for service appointment, Laura is tremendous rep professional, knowledgeable, and thorough. New service area looks wonderful but never works so call for service appointment, Laura is tremendous rep professional, knowledgeable, and thorough. New service area looks wonderful but no access yet More
Maguire Nissan is a great place to buy a car from. My family and friends and I have purchased 6 vehicles from your dealerships i family and friends and I have purchased 6 vehicles from your dealerships i More
One year ago I brought my truck in for service and it was returned with a cracked windshield. This time they locked my keys in the truck. Luckily I had AAA but it was an inconvenience both times. I will go t returned with a cracked windshield. This time they locked my keys in the truck. Luckily I had AAA but it was an inconvenience both times. I will go to another dealer for Ford related business. Sorry. More