Maguire Ford Lincoln
Ithaca, NY
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Fantastic and Professional Tyler and Ritchie were wonderful to deal with helped us stay in budget and were fantastic to work with. Very professional and helpful. We can't thank Tyler and Ritchie were wonderful to deal with helped us stay in budget and were fantastic to work with. Very professional and helpful. We can't thank them enough for all the help and patience when we had questions. Would recommend to others. More
The service dept was very professional and the techs knew what I wanted done the work was done on the time frame I was happy with the work what I wanted done the work was done on the time frame I was happy with the work More
When I picked up my loaner car I waited 75 minutes for the girl to come back from lunch. No one knew anything about my car and it was very frustrating, perhaps you can have more than one person running th the girl to come back from lunch. No one knew anything about my car and it was very frustrating, perhaps you can have more than one person running that type of a situation. More
Our experience with Maguire Ford has been phenomenal! Jota Cornell and Ritchie Scott provided my husband and I exceptional service. We could not have asked for a more pleasant buying experience with the Jota Cornell and Ritchie Scott provided my husband and I exceptional service. We could not have asked for a more pleasant buying experience with these gentlemen. They truly went above and beyond to make things happen and we couldn't be more thankful for their time and dedication. Job well done! You have earned lifetime customers!!😊 More
Brought my car in after having new transmission put in approximately 6 weeks ago (AFTER having new engine put in approximately 8 months ago (the records are available)).After picking up from having transm approximately 6 weeks ago (AFTER having new engine put in approximately 8 months ago (the records are available)).After picking up from having transmission and rear axle replaced , the entire engine guard fell off when driving home. Had to have brought back by flatbed truck. In addition, the shaking I initially brought it in for that led to replacement of transmission was still a problem. Service had my car for another 3 weeks. Got it back yesterday (6/11/20). It was delivered to my place of work with 20 miles left in my gas tank until empty!!😡 This car is nothing but problems. Lincoln rep says it doesn’t “qualify” for the rest of my lease to be bought back to get me out of this nightmare. GM of Maguire offered a new Corsair for $200 more a month😡😡. I’m stuck with this car until January. I can assure you I will not be purchasing another Lincoln or any other vehicle from Maguire. The service manager Ken was empathetic but his hands were tied. More
We bought a used car from u ,Its great, The Salesman ify,He doesn't follow up on anything ,Never gets back to you ,And the Service department took 6 days to do a 2 hour wheel bearing job,The person that ify,He doesn't follow up on anything ,Never gets back to you ,And the Service department took 6 days to do a 2 hour wheel bearing job,The person that inspected it, Missed 5 lights out ,A brake light ,A license plate light, a dome light and a puddle light under the drivers mirror,Supposed to have spent a half day cleaning it yet the glove box had dirt ,straw papers ,Not real vh pleased More
A great experience. Looked at it, test drove and picked it up in the same day. Plus a SMOKING DEAL, Thou car was super clean inside and out. Being a leftover 2019 I should of been waxed it up in the same day. Plus a SMOKING DEAL, Thou car was super clean inside and out. Being a leftover 2019 I should of been waxed More
They were very professional. They all wore masks and had everything sanitized before and after we were in the rooms we used. Plus they washed and sanitized the vehicle I.purchased. I highly recommend this d everything sanitized before and after we were in the rooms we used. Plus they washed and sanitized the vehicle I.purchased. I highly recommend this dealership. More
Great service! Car completed on time as promised. All questions answered! Took car of all my service needs and concerns. Would recommend them to anyone questions answered! Took car of all my service needs and concerns. Would recommend them to anyone More
I have bought from 2 of your other dealerships and was highly satisfied, I would not recommend this dealership to anyone, the sales manager that I spoke with was actually kinda a rude, when I was asking a highly satisfied, I would not recommend this dealership to anyone, the sales manager that I spoke with was actually kinda a rude, when I was asking about if that was the best price they could do, at this time when not many people are buying cars you would think his attitude would of been better then making me feel like he was doing me a favor with the price that was on it. My sales women Teresa wasnt any better when asked about getting a thing if touch of paint for all the scratches on the vehicle her comment to me was , well it is a used vehicle, but I'll ask I bought from fucillos and they just said sure not a proublem, she didnt even walk me out to the car or walk around the car when I first got there, I get the social distance thing but o am spending 14,000. She could of walked me to the car, she handed me the keys after the papers were signed and pretty much walked away from me. Like I said I would tell everyone to go to your dealerships but this will be my last car from you guys I will start going to rochester were I have also bought cars from. More