Maguire Ford Lincoln
Ithaca, NY
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My 2018 Altima broke down 3 miles from your dealership. I am from Rochester N.Y.. Was towed in, you had my car for 3 days, I had to rent a car from Budget @ the airport. If a mechanic would of looked at my am from Rochester N.Y.. Was towed in, you had my car for 3 days, I had to rent a car from Budget @ the airport. If a mechanic would of looked at my car he probably could of diagnosed the problem and I could of been on my way to Rochester as the problem was a bad air flow sensor. and I could of saved $300 in rental, Taxi, & Uber. I also want to mention that Dave Knight was very helpful in keeping me updated on the repair of my vehicle. But when someone breaks down and is not from the area you should go out of your way and try to expedite the problem More
Maguire excels at customer service. They provide many assurances that a person will be satisfied with their vehicle purchase. It is a joy to work with their staff and find a vehicle! assurances that a person will be satisfied with their vehicle purchase. It is a joy to work with their staff and find a vehicle! More
They worked hard to get me a vehicle. Only disappointment was I was promised a vehicle and then I didn't get it until the following week. Im happy they gave me more for my trade in to help somewhat make up f was I was promised a vehicle and then I didn't get it until the following week. Im happy they gave me more for my trade in to help somewhat make up for the mess up. Once I went to pick up the vehicle I appreciated the full low down on setting up my phone to my Bluetooth as well as how all the features the truck has to offer work. More
I have been with Maguire for 20yrs. They are a wonderful car dealership. Thank you for everything you've done to help me find great cars at low prices and maintain them. car dealership. Thank you for everything you've done to help me find great cars at low prices and maintain them. More
Service was completed without issue, but car was extremely dirty when picked up. Was washed at another dealer down the road. Very inconvenient and unprofessional extremely dirty when picked up. Was washed at another dealer down the road. Very inconvenient and unprofessional More
Slow - I had to wait over one week to get an appointment. After I finally dropped off the car, poor communication. I had to make four calls to get info on status of car. I was promised that the service ma After I finally dropped off the car, poor communication. I had to make four calls to get info on status of car. I was promised that the service manager would call me back. He never did. Every time I tried to reach him he was “at lunch”. The only bright spot was service writer Dave who was very friendly and helpful, but had no authority to resolve my issue. I ended up retrieving the car without having the repairs made and took it to a different company. More
Fantastic. Great. Friendly. Easy. Fast. Honest. Safe COVID treatment. Just wonderful. That is about it in a nutshell so just filling in the remainder of the words. :) Safe COVID treatment. Just wonderful. That is about it in a nutshell so just filling in the remainder of the words. :) More
Recently remodeled and now it is very spacious and nice. Lots of cars to choose from. Salesman was very nice and very helpful to work with. Appreciate all he did for me. Lots of cars to choose from. Salesman was very nice and very helpful to work with. Appreciate all he did for me. More
regular maintenance visit Again they always impress me, in and out super job great people ! I will be back again and again the new service drive was a pleasant surprise Again they always impress me, in and out super job great people ! I will be back again and again the new service drive was a pleasant surprise More