Maguire Ford Lincoln
Ithaca, NY
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David Knight and Austin Foote served my needs and showed exceptional customer service. I would highly recommend sending anyone to this service department. Well done! exceptional customer service. I would highly recommend sending anyone to this service department. Well done! More
Two and a half hours for an oil change. Showed up for my 11:00 appointment and was told it might be awhile because everyone goes to lunch at 12. Apparently 1 hour wasn't long enough so they stretched it out 11:00 appointment and was told it might be awhile because everyone goes to lunch at 12. Apparently 1 hour wasn't long enough so they stretched it out so I could sit around and waste my afternoon. More
5 star service. Highly recommend. Love the new service department. Courteous and friendly staff. Will have all of my future service needs performed here. Excellent. department. Courteous and friendly staff. Will have all of my future service needs performed here. Excellent. More
Very fast service. Nice clean waiting area. Great service center new and clean ready for us when we got there no waiting. Very please with the whole service. service center new and clean ready for us when we got there no waiting. Very please with the whole service. More
Worst service provided by the service specialist. Very unprofessional and I am severely disappointed. Kept me waiting, didn’t provide the correct bill, the service was poor. Definitely not getting my busi unprofessional and I am severely disappointed. Kept me waiting, didn’t provide the correct bill, the service was poor. Definitely not getting my business anymore More
Got the vehicle I wanted. Teresa answered all my questions and was very efficient. The dealership took good precautions for Covid. Overall a very good experience. questions and was very efficient. The dealership took good precautions for Covid. Overall a very good experience. More
Quick and easy process. In and out with the car I wanted in 3 hours. Friendly staff. This is the first time I have ever bought a vehicle at Maguire in 3 hours. Friendly staff. This is the first time I have ever bought a vehicle at Maguire More
Great Service David Knight had amazing customer service skills He kept me updated frequently while I waited for my oil change, and kept me informed about my option David Knight had amazing customer service skills He kept me updated frequently while I waited for my oil change, and kept me informed about my options. He did not try to pressure me to buy service for my car that I know I don't need (like many other car places do), and he seemed open and honest about everything. He was courteous and professional and really made the experience very pleasant. More