Maguire Ford Lincoln
Ithaca, NY
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Jess has a wonderful attitude, she was extremely helpful and did everything she could to help me get into a vehicle I really enjoyed! Great service and did everything she could to help me get into a vehicle I really enjoyed! Great service More
In the beginning of the sales process, I was a little worried as the listed price was different than what the rep sent me then it mysteriously went off the market. In the end, your dealership honored th worried as the listed price was different than what the rep sent me then it mysteriously went off the market. In the end, your dealership honored the internet price & delivered the car without flaw. Excellent response time & impressed by their integrity . More
Repair was done in the promised amount of time. When I brought it back an hour later for correction they brought the car right in and corrected the problem. brought it back an hour later for correction they brought the car right in and corrected the problem. More
I am very happy with the recent service visit. Everything went smoothly and I was impressed with the new facility. Thank you very much!!! Mr. Sholar knows his business went smoothly and I was impressed with the new facility. Thank you very much!!! Mr. Sholar knows his business More
I have had the worst two experiences with Maguire! I should have learned the first time! There service center lake communication skills. I was told I should have my car back by a certain time frame (two should have learned the first time! There service center lake communication skills. I was told I should have my car back by a certain time frame (two weeks) and they still have my vehicle (4 weeks later). They had a technician out due emergency surgery which put my service on hold. None of this was communicated to me. I had to keep calling daily to see what was going on. Then the second person (Doug) who I was talking to through all of this went out on maternity leave and didn't communicate nothing to the manager Steve. Now its 4 weeks later and I still don't have my car and they couldn't even accommodate me with a rental! All they could do is apologize but do nothing to rectify the situation. They were the only place that could fit my vehicle in quickly and that's the only reason why I went to them. I should've waited for Simmons and I guarentee you I would have already gotten my vehicle back. This place absolutely sucks and I would never recommend their service to ANYONE! Their sales department is not bad, just don't use their service center! More
Jess was very good, had bad experiences in the past. Sales seems to be better now. Jess was informative about the vehicle. Overall it was a good experience. Sales seems to be better now. Jess was informative about the vehicle. Overall it was a good experience. More
Kristy was amazing and was right on top of every question. Was honest, incredibly friendly and Genuine. I could tell by her voice she wasn’t annoyed with my 1,000 questions. She’s someone who loves question. Was honest, incredibly friendly and Genuine. I could tell by her voice she wasn’t annoyed with my 1,000 questions. She’s someone who loves her job and what she does. Tyler was great he stepped it when Kristy was busy with another custard with no hesitation. More
Great experience with Andy getting me into a few cars to drive and sharing plus and minus of hybrid. Car was not cleaned for my pick up but he took time to do himself when we arrived. drive and sharing plus and minus of hybrid. Car was not cleaned for my pick up but he took time to do himself when we arrived. More
Pablo was very knowledgeable and personable.The whole Pablo was very knowledgeable and personable. The whole process of buying a car was relatively painless and didn't take as long as other dealerships. Pablo was very knowledgeable and personable. The whole process of buying a car was relatively painless and didn't take as long as other dealerships. I'm very happy with my car and truly appreciate Pablo for his help and great attitude! More