Maguire Ford Lincoln
Ithaca, NY
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Jess promised she would have me in the car , at the price range i wanted and she delivered. Excellent , friendly service. Only thing is i wish i could have gotten more for my vehicle. range i wanted and she delivered. Excellent , friendly service. Only thing is i wish i could have gotten more for my vehicle. More
If I could do zero stars I would. It took 4 months of me calling this dealer repeatedly to get broken buttons fixed on my raptor. They were under a recall yet no one seemed to know what they were doing. Whe calling this dealer repeatedly to get broken buttons fixed on my raptor. They were under a recall yet no one seemed to know what they were doing. When the window buttons were finally fixed, the color doesn’t even match the old ones so it looks weird. Also, no one ever picks up the phone. This dealer is absolutely terrible. More
Nice place I especially like how one can have one’s tire pressure checked without first having to make an appointment—-and it’s even free, too. pressure checked without first having to make an appointment—-and it’s even free, too. More
My experience was quick, simple, and great. I got to test drive my car fresh off of delivery and negotiated and committed that day. Pick up was super simple and quick and I’m loving my new car! drive my car fresh off of delivery and negotiated and committed that day. Pick up was super simple and quick and I’m loving my new car! More
The service department got me right in when I had an issue with my car! They were so helpful in getting my car running, with minimal downtime! issue with my car! They were so helpful in getting my car running, with minimal downtime! More
Friendly and professional service from all involved--as always! And, yes, the new waiting room is such a great addition. I was thrilled to get great tires at a great price and other services at the same always! And, yes, the new waiting room is such a great addition. I was thrilled to get great tires at a great price and other services at the same time. Really, I do not see myself ever going anywhere else to service my Nissan Versa. More
Very friendly service, they listen to questions and concerns. Clean waiting room with plenty of space between chairs. Managed to get in and out in no time. concerns. Clean waiting room with plenty of space between chairs. Managed to get in and out in no time. More
I was estimated over $7000 for a manifold job that I took to another dealer who did it for less than $2000. They wanted to remove and replace the cylinder heads that didn't even need to be removed for a mani to another dealer who did it for less than $2000. They wanted to remove and replace the cylinder heads that didn't even need to be removed for a manifold job. Very big inconvenience and a waste of time. More
Dropped my car off for a Friday appointment, didn’t have call back, I called for an update. I was told it was in the shop at the end of the day. On the second day I called no one answered the phone. On the call back, I called for an update. I was told it was in the shop at the end of the day. On the second day I called no one answered the phone. On the third day (Monday) I called in the afternoon for an update, I was told they were stopping diagnosis on my car to work on other cars so it was taking longer than expected. On the fourth day (Tuesday) I called in the morning to ask if they had finished diagnosis, I was told they would that morning. No one answered the phone that afternoon. On day five (Wednesday) I called for an update, I was told the car was not fixable. That they had spent 7 hours diagnosis time to figure it out, but they were only charging me 2 hours. This was a frustrating experience, the lack of interest in diagnosing my car and the nonexistent updates left me wondering if they even planned on getting to my car. I will not return to this dealer for service again, nor will I recommend anyone else go there. More
Grade A service and professionalism. My rear door was freezing. The team at Maguire Ford saw that it was repaired for me. I appreciate that the dealership is up to industry standards and kept clean. freezing. The team at Maguire Ford saw that it was repaired for me. I appreciate that the dealership is up to industry standards and kept clean. More