Maguire Ford Lincoln
Ithaca, NY
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Front desk was great, Jasmine and Jackie kept me updated with my vehicle and a loaner vehicle was provided to me. I was not happy that my windows were left down while the vehicle was worked on in the shop c with my vehicle and a loaner vehicle was provided to me. I was not happy that my windows were left down while the vehicle was worked on in the shop creating spider webs across my entire windshield, oil spots on my new carpet, dirt all over my clean truck, even oil spots on my mirrors. The inside of my truck smells like a car shop when it shouldn't.. I have 9k miles on my brand new vehicle. I specifically had it cleaned before and feel as though the service department did not respect my new vehicle and returned it in a different condition than it was brought with. I also had an oil change done, the oil life was not reset like they usually do and a new sticker was not provided. Although my truck does seem to be fixed and running great now (transmission is fixed), I was highly disappointed in the condition my vehicle was returned to me otherwise. More
The dealership is beautiful, our salesperson was great to work with and an overall great experience. If you can figure out how to minimize the paper work wait times that would be our only suggestion to make work with and an overall great experience. If you can figure out how to minimize the paper work wait times that would be our only suggestion to make the experience that much better. More
The overall experience was positive. The sales person who worked with us, Tyler, was fantastic. We are very happy. We felt all our questions were answered and we were taken care of. worked with us, Tyler, was fantastic. We are very happy. We felt all our questions were answered and we were taken care of. More
Maguire has treated me with great service sense I bought my car there would hilly recommend Dealer ship to any one very friendly staff thank you my car there would hilly recommend Dealer ship to any one very friendly staff thank you More
The office girls were great, communication was excellent. Tech that worked on vehicle left panel covers off on the interior which I thought was disappointing. Tech that worked on vehicle left panel covers off on the interior which I thought was disappointing. More
The service person was courteous and listened to the car problems I was disappointed they don’t wash the cars after servicing any more like they use to. problems I was disappointed they don’t wash the cars after servicing any more like they use to. More
Wonderful experience with fantastic people! Everything went very smoothly and everyone was super helpful! Very happy with the entire process and have been recommending to all my friends! went very smoothly and everyone was super helpful! Very happy with the entire process and have been recommending to all my friends! More
Bought my truck from maguire Chevy on the hill. It was using alot of oil. maguire ford replaced the piston rings in the motor. They had my truck for 2 months. Got it back and now it leaks oil as well as b using alot of oil. maguire ford replaced the piston rings in the motor. They had my truck for 2 months. Got it back and now it leaks oil as well as burns it still. Using 3 quarts in a thousand miles. Taking it back to Maguire Ford tommorrow afternoon. Frustrated. More