Maguire Ford Lincoln
Ithaca, NY
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Convenience and service outstanding. Jasmine was an excellent representative. The service cost was ridiculously expensive. The next highest competitor in town was $500 less expensive for the same work. excellent representative. The service cost was ridiculously expensive. The next highest competitor in town was $500 less expensive for the same work. Unfortunately, I needed the truck right away and paid the incremental difference. Next service call will be competitively shopped before the work is completed. The monopoly power of the Maguire's family of dealerships in Ithaca should be examined by the government. More
Convenient drop off and an on time pick up and the work was done well. overall I had no problems with the visit and good experience. was done well. overall I had no problems with the visit and good experience. More
Service was on time and rep was courteous. Nice to be able to use reward points for bill. Nice to be recognized and greeted by name by my salesman Tyler Babcock. able to use reward points for bill. Nice to be recognized and greeted by name by my salesman Tyler Babcock. More
Communication was great with management and with some of the service department members but should be improved with others, quality of work done is great, got the vehicle in within a very timely fashion. the service department members but should be improved with others, quality of work done is great, got the vehicle in within a very timely fashion. More
Horrible service. Turned a 1.5 hrs job into 4.5 hours. Zero communication even though all the workers just walked around and chatted. Will never bring my vehicle there again. Zero communication even though all the workers just walked around and chatted. Will never bring my vehicle there again. More
Great job at providing excellent customer service. It was above my expectations. My car had an low break fluid issue that was not identified in my previous appointment so I had to come in the dealership for above my expectations. My car had an low break fluid issue that was not identified in my previous appointment so I had to come in the dealership for a fix. I was provided with a ride home and I was not charged for my service l. More
Matt was great to work with! Very helpful! I am not happy with the rust on the underside of my brand new 2021 truck which has nothing to do with Matt he’s been very helpful! happy with the rust on the underside of my brand new 2021 truck which has nothing to do with Matt he’s been very helpful! More
Everyone was great and friendly. The vehicle drives really nice. Transaction wasn't hard. Paper work is always long,ha. But all an all every thing worked out. Would I deal with them again? Yes really nice. Transaction wasn't hard. Paper work is always long,ha. But all an all every thing worked out. Would I deal with them again? Yes More