Maguire Dodge Chrysler Jeep Ram Fiat
Ithaca, NY
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They made me pay for looking at my car and weren’t even able to fix the problem. Never going there again and I don’t recommend anybody doing business with this dealership. The keep part at magistrates Itha able to fix the problem. Never going there again and I don’t recommend anybody doing business with this dealership. The keep part at magistrates Ithaca is terrible More
Sent my car for a recall. It’s been over a month. Considering government/manufacturing channels. Extremely disappointed with their ability to communicate what’s happening wit It’s been over a month. Considering government/manufacturing channels. Extremely disappointed with their ability to communicate what’s happening with my vehicle. Extremely disappointed with their outreach. All I want to know is what is happening with my car, and a time window. More
I have purchased and had serviced 4 cars from this dealership and always had great service but in the last few years it has gone downhill. This last issue I had to take my 2019 car back 3 times for it dealership and always had great service but in the last few years it has gone downhill. This last issue I had to take my 2019 car back 3 times for it to be completely fixed, with two different towing events. The dealership had my car for at least 15 days of the month with no loaner available. A work rag was also left wadded up next to the battery. Communicating with the desk staff was difficult- they did not pick up the phones when I called throughout the day, the messages were not returned, there were no updates as to how long it would be and they were not really customer service friendly. Maguire- you need to increase your mechanics and desk help. More
The service was good, the technicians were helpful and friendly. It took a little longer than I would have liked to get my car back but I also had a unique problem with it so I appreciate all of the hard friendly. It took a little longer than I would have liked to get my car back but I also had a unique problem with it so I appreciate all of the hard work that went into fixing it. More
The car was not cleaned. Underneath the seats was filthy. French fries, bottle caps, and all kinds of dirt and filth from previous owner. The outside was dirty and when I poi Underneath the seats was filthy. French fries, bottle caps, and all kinds of dirt and filth from previous owner. The outside was dirty and when I pointed it out to the salesman he told me it was cleaned. Very obvious it was not. More
Great dealership. The service advisors are very on top of things. But the best part was the tech who worked on my car his name was shane and definitely deserves a rais The service advisors are very on top of things. But the best part was the tech who worked on my car his name was shane and definitely deserves a raise. Atleast 20$ an hour. More