Maguire Dodge Chrysler Jeep Ram Fiat
Ithaca, NY
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I used to have my car washed each time I visited, but this hasn’t happened the last 2 times. Was this because it was for the free oil changes or have you changed your policy? this hasn’t happened the last 2 times. Was this because it was for the free oil changes or have you changed your policy? More
Brought my Jeep in for a bad signal/wiring harness (car is 2 years old). Was told it was under warranty. They would order the part, and call me when it came in. After nearly 2 months, I finally called to s is 2 years old). Was told it was under warranty. They would order the part, and call me when it came in. After nearly 2 months, I finally called to see if the part was in. Was told it was a Parts Dept. issue, so was transferred to them. Took another 2 days to hear back from them. Part was in (though I was never called), but then it took another 2+ weeks to get an appointment scheduled. Asked about shuttle, and was told it was offered. Turns out they don’t offer one, so I had to Uber. Part was installed - still doesn’t work properly, so now I have to call back and figure out another time to come in. Getting 4 winter tires mounted and balanced cost over $115 (where most places are around $80). And they’re not inflated properly, so I need to put air in them (same evening as I picked it up). Can never get anyone to answer the phone - am constantly leaving messages, and I might get a call back. If the car wasn’t under warranty, I’d be looking elsewhere. More
Understanding team of sales personnel who listen to your likes & dislikes and never push you into settling for something you don’t want. likes & dislikes and never push you into settling for something you don’t want. More
Very disappointing. Had my cat two days and nothing was done. Now the inconvenience of going back. Unfortunately there are no other dealers for jeep in the area to do re Had my cat two days and nothing was done. Now the inconvenience of going back. Unfortunately there are no other dealers for jeep in the area to do recall work More
Great experience. Jesse was facilitated the sale with little inconvenience on our part. His assistant that also helped us was outstanding. Jesse was facilitated the sale with little inconvenience on our part. His assistant that also helped us was outstanding. More
Uriah and Matt were great to work with. We really appreciated their no pressure salesmanship and willingness to help in any decision we made. We really appreciated their no pressure salesmanship and willingness to help in any decision we made. More