
Maguire Chrysler Dodge Jeep Ram of Syracuse
Syracuse, NY
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The employees were all professional & polite it was also efficient considering all the renovations. I will lease from Maguire again in 2025. efficient considering all the renovations. I will lease from Maguire again in 2025. More
Sales rep seemed annoyed that I was there. He was not personable at all. Never even asked my significant other's name or got to know us one iota. Had I not absolutely been desperate to get rid He was not personable at all. Never even asked my significant other's name or got to know us one iota. Had I not absolutely been desperate to get rid of a car I had no choice getting due to past highly abusive relationships, I would have walked. Was pushy and had the "this is what it is take it or leave it attitude". I have worked for huge dealerships three times the size of Maguire CDJR, and no one in the dealer would be as short with customers as he was. I felt rushed and like he didn't care, was just hoping for a sale, and I was just dollar signs to him. Maybe he had an off day, but I felt like he didn't care at all. More
We love Maguires. Everyone has always been pleasant to work with- sales, service, management, etc. We just bought our second vehicle from Mark Monica, and we will defi Everyone has always been pleasant to work with- sales, service, management, etc. We just bought our second vehicle from Mark Monica, and we will definitely be long term customers. Mark is always sure to communicate with us throughout the process, and always willing to help with anything he can. He definitely makes the car building/buying process easy. We’ll be back for sure! More
We are extremely disappointed with how our issue was dismissed. We have spent over $150k on new cars in the past two years and have had nothing but issues with service. From an oil change that went bad dismissed. We have spent over $150k on new cars in the past two years and have had nothing but issues with service. From an oil change that went bad (oil filter not tightened and oil leaked everywhere and sprayed all over the inside of our challenger GT) to a run around re faulty tires on a brand new challenger scat pack. It’s terribly unfortunate that another dealer that we have never bought a car from was able to get the tires replaced but this dealer wasn’t. You have lost a lifetime customer as a result. More