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Maguire Chrysler Dodge Jeep Ram of Syracuse

Syracuse, NY

4.5
1,514 Reviews

959 Hiawatha Blvd W

Syracuse, NY

13204

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Showing 1,514 reviews

August 19, 2020

Bruno and Joe are amazing I bought cars from Elm chevrolet, Ferrario, Nissan and this is by far the easiest and best dealership I have ever worked with. We drove a little bit of a distance from elmi More

by fitzgerald0825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno Schirripa, Joseph D’Amato
Aug 19, 2020 -

Maguire Chrysler Dodge Jeep Ram of Syracuse responded

thank you so much for your kind words! Joseph and I show up everyday for moments like this! We are looking forward to seeing you for your next vehicle!

August 19, 2020

I recently had service done on my Jeep Cherokee. They offered me a shuttle to work, much appreciated but I didn’t need it. They quickly diagnosed the problem and called to inform me. The job was done by More

by MISSY26MARSHALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Doherty
August 18, 2020

Excellent experience dealing with Wassam,Joe and Maguire in general. I wouldn’t hesitate to start my next buying experience with Maguire. I will certainly recommend this dealership, especially Wassam and Jo More

by Bdimauro2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesam Abdel, Joseph D’Amato
August 18, 2020

Steve was awesome! This being my first car on my own he answered all my questions and was super nice! I am so happy I chose Jeep! More

by KAITLINSAYA16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Dievendorf, Joe Mooney
August 18, 2020

I felt mislead by the diagnosis fee as was implied to me that it would be waived if I completed the repair. Also after getting a estimate for a $1400 repair I was asked if I wanted to spend $500 more for a More

by ROSEBIANCHETTI
Price
Recommend Dealer
No
Employees Worked With
John French
Aug 24, 2020 -

Maguire Chrysler Dodge Jeep Ram of Syracuse responded

I am very sorry to hear about your experience at our dealership. Let me first by saying that I am very sorry that we did not communicate better in regards to the diagnostic fee. Although diagnostic fees are very common it sounds like we could have been clearer with you. Please call me at 315-521-7315 or email me at fvanderpool@maguirecars.com if you feel there is more that I need to know. I certainly do not want you upset over money. It is way more important to me that you are happy than a bit of money. I will talk with the employee that you dealt with as well to see what we could have done differently. We certainly do not want to threaten anything to a customer but would just like to let them know the manufacturer's requirements regarding the upkeep of their vehicle. Please contact me when it is convenient for you as I would like to talk more. Thank you Frank Vanderpool GM

August 17, 2020

Nick was awesome and made the buying process so smooth. He was informative and extremely willing to help in any way he possible could. It was also a pleasure to have the sales manager, Greg, there througho More

by Emikarasinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg P., Nick Masterpol
August 17, 2020

They were very nice and quick at fixing my car. Only issue I had was the guy going around sanitizing spraying. Sprayed way too much. I could taste it through my mask. More

by jr88fn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John French, Brandon Milton
August 15, 2020

Treated Very Well. Courteous and Respectful. Explained everything in detail. No Disputes on exchanging my Vehicle which I returned ! I Thank Burno and Joseph ! Job Well Done More

by tripleplay163
Recommend Dealer
Yes
Employees Worked With
Bruno Schirripa, Joseph D’Amato
August 14, 2020

I had a great buying experience with Maguire. I would buy my next vehicle from them as well. Wesam was so helpful, knowledgeable and friendly! More

by Sharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesam Abdel
August 13, 2020

Great experience, good social distancing. Service was attentive, and helpful with responding to my concerns and questions. Service was efficiently done while I waited. Pleased with the service za More

by JRLAVAUTE
Recommend Dealer
Yes
Employees Worked With
Louis Valerino, Brandon Milton
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