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Maguire Automotive

Ithaca, NY

4.4
1,081 Reviews

370 Elmira Road

Ithaca, NY

14850

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1,081 Reviews of Maguire Automotive

July 13, 2021

A seamless sale. Our salesman Garrett Storm was terrific. Met us as we pulled in, he had the car ready for a test drive. Answered our questions and had a thorough understanding of the car. Quick, friendly an More

by RGALLUP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Storm, Cody Hilsinger
July 10, 2021

Very very rude and unprofessional sales representative. he promised me that he will call me before noon and I gave him a call afternoon to check status of the car that I was planning to buy, he yelled at m More

by Armgnasln
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Manos
July 10, 2021

Accommodating and timely. Gave me a rental upon request. Fixed errors other Maguire body shop missed free of charge to me. Work was done on time. More

by CFP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg
July 09, 2021

Friendly, non-pushy customer service when buying or leasing a car. I felt valued and appreciated. And I LOVE what we got!!! Yay Sienna Hybrid!! More

by Katelyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Westfall
Jul 10, 2021 -

Maguire Automotive responded

Katelyn, Thank you for your business and giving us the opportunity to take care of you. Congrats on the new vehicle and we hope you enjoy it until your next purchase. Thank you again Bill Hamelin GM

July 09, 2021

Mike k took great care of us. Very professional and we never felt pressured. Offered to help us with some after market items. Straight shooter when it came to our trade. Thanks again Mike More

by Irish2019
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Bell, Mike Kaufman, Adam Coghlan
Jul 10, 2021 -

Maguire Automotive responded

IRISH2019, Thank you for you business and we appreciate you for the kind words. We are always pleased when our processes work and customers are happy with our service. Thank you again Bill Hamelin GM

July 07, 2021

The entire staff was friendly and I was assisted the minute I walked in for my appointment. The waiting area was clean with plenty of snacks while I waited for my car’s inspection. The car wash is a ni More

by TSW22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wyatt , Ainslee Kearney
July 07, 2021

Deal for new car negotiated, & consummated 24 hours of Deal for new car negotiated, & consummated 24 hours of initial call. Drove long distance to get car. Did trade in, all Paperwork ready, no surprises. More

by Drea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake shwartz, Kyle Reynolds
July 07, 2021

Clean, organized and prompt. Standard services look to be addressed well. Waiting room very nice. I had a specific suspension issue and question. After evaluation I received a summary of deficiencies, bu More

by Mitchmitch55newyork
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Wyatt
Jul 10, 2021 -

Maguire Automotive responded

Mitchmitch55newyork, Thank you for your business and responding. We apologize if we did not give you clear explanations of the root cause of your suspension issues. It appears that you may have an intermediate issue that comes and goes which is difficult to fix when it is functioning correctly at this time. We value your time and if your vehicle acts up, please just drive in and i will go for a ride with you to duplicate the issue. Thank you again Bill Hamelin GM

July 07, 2021

The dealership was very clean and sanitary. The individual who helped me buy the car (Clayton) was a very nice individual who clearly explaied everything in a timely fashion and I am very happy I w More

by Njohnson5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Templar
Jul 10, 2021 -

Maguire Automotive responded

Njohnson5, We appreciate your business and thank you for the response. Clayton is an exceptional member of our team with great detail to the consumers needs. Thank you again Bill Hamelin GM

July 06, 2021

Always knowledgeable and prompt and clear and kind. They make me feel safe with my car which I drive back and forth from NY to NM. I have confidence in them More

by BOYNTONV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RJ West, John VonGordon, Eric Curren, Bob Sullivan, Chelsy Carey, Ainslee Kearney
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