Magnussen's Toyota of Palo Alto

Excellent Juan Gabriel was extremely profession, helpful, and friendly as our salesperson. He took time to go through and set up the features in our lease car Juan Gabriel was extremely profession, helpful, and friendly as our salesperson. He took time to go through and set up the features in our lease car as well as to arrange for the appointments to put in some additional equipment. We very much enjoyed dealing with him and I would like the Magnussen management to hear about his most admirable interaction with us. More

Fast and Great! A very fast "in and out" service with very little waiting at customer lobby. The car's checkup by Tony was excellent with no problems. A very fast "in and out" service with very little waiting at customer lobby. The car's checkup by Tony was excellent with no problems. More

Regular 6 month service on my 2006 Prius I have complete confidence in my service representative, Jared Weber. I value his knowledge and his ability to explain things to me. He is a caring I have complete confidence in my service representative, Jared Weber. I value his knowledge and his ability to explain things to me. He is a caring person. More

Service department I strongly advise anyone going here to deal with Randall Ricalde, he is the best guy in the building, he will give you honest work for an honest price I strongly advise anyone going here to deal with Randall Ricalde, he is the best guy in the building, he will give you honest work for an honest price. Great guy. Thanks Randall! More

Excellent service as always I bought my Camry Hybrid new here and always bring it back for matinence and trust the service and advice Alex Ramirez gives me. I will continue to go I bought my Camry Hybrid new here and always bring it back for matinence and trust the service and advice Alex Ramirez gives me. I will continue to go directly to him. My car is a 2008 and I'm still very happy with it! More

Randall Ricalde Randall has always taken care of me for as long as I can remember! He is extremely customer orientated and always goes out of his way to fit me in his Randall has always taken care of me for as long as I can remember! He is extremely customer orientated and always goes out of his way to fit me in his schedule no matter how busy he is! Thank you Randall! More

My experience is nothing but excellent and very professiona. Randall Ricalde is awesome, very professional and customer oriented. He goes out of his way to assist me. I will highly recommend him to my friends Randall Ricalde is awesome, very professional and customer oriented. He goes out of his way to assist me. I will highly recommend him to my friends. He is the epitomy of what I called a customer service advisor should be. Tony Putulin More

Daniel Boyd I took my Camry in for work on 3/13/2017. Very soon after I pulled in, before I got out of my car, I was greeted by an employee, Daniel Boyd. We the I took my Camry in for work on 3/13/2017. Very soon after I pulled in, before I got out of my car, I was greeted by an employee, Daniel Boyd. We then went into the office where he took my information. He was efficient, knowledgable, cheerful, & very easy to talk with. A great combination of attributes! The work was supposed to take about 2 hours. Two hours later, I received a call at home, saying that my car was ready. Now that's service! More

Great Service I have been bringing my Toyotas in for service here for years. They always do an outstanding job. They are quick, have fair prices, and do not push I have been bringing my Toyotas in for service here for years. They always do an outstanding job. They are quick, have fair prices, and do not push you to have unnecessary/optional work done. I highly recommend Sevice Rep Randall Ricalde. Great guy. More

Toyota Prius Plug-in Hybrid Dich and Lisa were fabulous. I want to thank them for their efforts. I have bought a 2014 Toyota Prius Plug-in Hybrid. By the help of these guys (and Dich and Lisa were fabulous. I want to thank them for their efforts. I have bought a 2014 Toyota Prius Plug-in Hybrid. By the help of these guys (and also Finance Manager+ Owner of Dealership Alicia), I owned a car. Thanks again. More