Magnussen's Toyota of Palo Alto

Friendly customer service Tran Nguyen had been very accommodating during my purchase of Toyota CHR I enjoyed the pop corn and cofee and also the customary bell I got to ring Tran Nguyen had been very accommodating during my purchase of Toyota CHR I enjoyed the pop corn and cofee and also the customary bell I got to ring for my purchase More

Excellent consultation on used cars As we were in the area and looking a used car, we dropped by the Toyota dealership at Palo Alto. There we met Dich Tran, who was very friendly and con As we were in the area and looking a used car, we dropped by the Toyota dealership at Palo Alto. There we met Dich Tran, who was very friendly and consulted us in a very professional way. We were quite impressed by the information he knew by heart about the cars we looked at. We ended up going for a test drive with a used Toyota Prius and after another night's sleep bought the car. We can recommend the dealership and especially Dich Tran. In contrast to many other car dealers we met, we felt we could trust him and we always had the feeling that he is transparent with us and that he indeed takes care of our needs. More

So far I am happy I have only had my 2007 Prius back for one day from the 140K service so I don't know how well the service was done but from previous experience it wil I have only had my 2007 Prius back for one day from the 140K service so I don't know how well the service was done but from previous experience it will be fine. Jared Weber, the service rep, is a very straight guy, very alert and trustworthy. Proactive, also. He had honest accurate answers for every question; he really seems to be well-informed about Prius issues. I will take it back to him next time. More

Magnussen a great choice Getting my car serviced has never been my idea of a good time. Thanks to Michael Gajda, who oversaw the process and clearly explained the service sche Getting my car serviced has never been my idea of a good time. Thanks to Michael Gajda, who oversaw the process and clearly explained the service schedule, my first car-service experience at Magnussen was pain-free. More

Excellent service Dennis McConnell was the service rep. He was most helpful in guiding me to the proper service given the time since the last service and the maintena Dennis McConnell was the service rep. He was most helpful in guiding me to the proper service given the time since the last service and the maintenance needed message the '13 Prius was showing. The service was timely and discovered and addressed an unexpected problem with a roof rat nest. Dennis also was most helpful in helping me to ascertain the original equipment on my earlier '07 Prius which I am selling in another state. He was professional and most helpful. Prof. David M. More

Alex Ramirez Alex is always so helpful and takes care of the problems that are at hand. I appreciate his caring and knowledge to help me with decisions that come Alex is always so helpful and takes care of the problems that are at hand. I appreciate his caring and knowledge to help me with decisions that come up with my Toyota Camary. I always have excellent service with Alex and appreciate his being at Magnussen's to help me. Thank you, Alex. More

Responsive service Took my Prius in because of flashing error messages. Because of the circumstance, Daniel Boyd, the service rep, worked me in without a reservation. Th Took my Prius in because of flashing error messages. Because of the circumstance, Daniel Boyd, the service rep, worked me in without a reservation. They solved my error problem and gave me the relevant service quite quickly More

Amazing Dich Tran provided excellent customer service and made buying a car as quick and straight forward as possible. I highly recommend the dealer and Dich Dich Tran provided excellent customer service and made buying a car as quick and straight forward as possible. I highly recommend the dealer and Dich Tran for your next car purchase. More

Great experience! I want to congratulate you to have such a skillful salesman who is professional, nice and experienced. Great staff and welcomed environment. Thank y I want to congratulate you to have such a skillful salesman who is professional, nice and experienced. Great staff and welcomed environment. Thank you for your well done services. More

Daniel Boyd was my go to man. He took complete care of me. Daniel Boyd took complete care of my Camry. I feel confident that the work was properly done. It was done on time and at cost under estimate. Daniel Boyd took complete care of my Camry. I feel confident that the work was properly done. It was done on time and at cost under estimate. More