Magic City Ford Lincoln
Roanoke, VA
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Great Service Went to Magic City Ford to look for a new car, and I talked to Jacob when I got there. The service was great, and the price was great. An excellent sh Went to Magic City Ford to look for a new car, and I talked to Jacob when I got there. The service was great, and the price was great. An excellent shopping experience. More
Best experience ever! I had the best experience with Ford. Not only was Anthony super nice he also made buying a car easy and fun. Its like we had known each other for year I had the best experience with Ford. Not only was Anthony super nice he also made buying a car easy and fun. Its like we had known each other for years. I will absolutely recommend Ford to everyone i know in the market for a vehicle! Thank you Anthony! Keep up the fantastic work! More
GREAT EXPERIENCE! Our experience with Magic City Ford was nothing but exceptional! This makes our second purchase from them and from now on every purchase that we make Our experience with Magic City Ford was nothing but exceptional! This makes our second purchase from them and from now on every purchase that we make will be from them in the future! Anthony Nuckolls was our salesman and he was great to deal with. He strived to get us the best deal. Need a new car? GO TO MAGIC CITY! More
trade in The car is beautiful and runs pretty well. Having Jacob as a salesman, he did not feed me any lines to push me into a purchase. Not only is he profess The car is beautiful and runs pretty well. Having Jacob as a salesman, he did not feed me any lines to push me into a purchase. Not only is he professional but he actually has extensive knowledge of the vehicle he is talking about. With this ability and along with other qualities, I would not hesitate to purchase a vehicle from him nor would I hesitate to recommend friends or family to him. More
Great service, no hassle I was pleased with the helpfulness of the employee I worked with. He discussed all the options the vehicles came with in a clear, easy to understand m I was pleased with the helpfulness of the employee I worked with. He discussed all the options the vehicles came with in a clear, easy to understand manner. It was easy to make my decision with so much information about what I was buying. More
Dealership I came in today for a car and customer service was awesome. I was greeted from outside and showed me what i wanted to see, and from there went inside I came in today for a car and customer service was awesome. I was greeted from outside and showed me what i wanted to see, and from there went inside and was able to purchase a vehicle. All parties were awesome and i would recommend anyone to this dealership and look forward to future sales from this company. More
Magic City Ford Customer Service The people in the Sales and Service Department are AWESOME! They truly care about you and understand your needs. They go extra lengths to ensure tha The people in the Sales and Service Department are AWESOME! They truly care about you and understand your needs. They go extra lengths to ensure that problems are solved. If not solved, I can see the disconcern in their face and they apologize offering satisfactory solutions. More
Mew Car When I first entered the showroom I met Jonathon and we seemed to hit it off right of way. As we got to know each other and after looking over the car When I first entered the showroom I met Jonathon and we seemed to hit it off right of way. As we got to know each other and after looking over the cars I was interested in and the wife agreed on we soon completed the sail. Glen More
Never again will I have someone at the dealership even touch or look at my car. THREE transmission in about 100K. All for the same thing. The do defective work that will make it long enough pass the tiny touch or look at my car. THREE transmission in about 100K. All for the same thing. The do defective work that will make it long enough pass the tiny warranty period, so you can come back and get the same thing done again. 4K a pop is not cheap. President was rude and unhelpful. Wanted me to buy a car as the solution. Also said it was normal for transmissions to last 2 years... GM was rude and unhelpful. Service Manager was rude and unhelpful. Do yourself a favor and take your car to a place that cares about you and your car. These people clearly do not and just want to steal you money and do defective repairs and then lie about it. More
I bought a brand new Ranger from Magic City, and was happy with the deal. However the back right tail light did not work properly and I took it into the service department. Magic City's service depart happy with the deal. However the back right tail light did not work properly and I took it into the service department. Magic City's service department fixed the tail light, but returned my brand new truck with a 9 inch scratch in the paint above the drivers side wheel well. Before leaving the dealership, I brought this to the service managers attention and after discussion he asked for some "time to investigate," and took down my phone number. I went back the next day, where I got the run around "yes sir I have your number and we'll take care of it." It has now been a week and there has been no phone call nor attempt to correct this error on the part of Magic City Ford; as such I have no faith in their Service department to do as the manager said that they would, and to complicate matters worse I purchased a service agreement that means I have to continue to do business with this dealership's service department. Shame on Magic City Ford for damaging my vehicle, and neglecting to fix it. More