Magic City Ford Lincoln
Roanoke, VA
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Service I have been coming to Magic City for service for a few years now. I am always pleased with the quality of work and the professionalism of the staff. I have been coming to Magic City for service for a few years now. I am always pleased with the quality of work and the professionalism of the staff. Pat has always been great to work with, even when the techs are running behind schedule. More
My new Ford Fusion When my husband & I came into the dealership on Saturday, May 17th, we were greeted by Jonathan Amos. He was very friendly and immediately wanted to When my husband & I came into the dealership on Saturday, May 17th, we were greeted by Jonathan Amos. He was very friendly and immediately wanted to help accommodate us. I have had lower back surgery as well as neck surgery. So therefore, my first priority was looking for a car that I could get into without very much or little difficulty. He had me to sit down in a Fusion. He had to adjust the seat and headrest. He managed to find the perfect fit for me. My next request was the quality of vehicle for the price had to meet what I had been quoted by another dealership (the car they was good as well, at least I thought). I had only a certain amount of money that I could spend. (I was paying with cash and that's all I had.) The next thing was to actual drive the car I liked (red) with backup camera, which I had also requested at the beginning, I can not turn in any direction, so I really have to rely on mirrors and the camera for my safety. This was very important to me on my quest for a car. After driving the car and really liking it very much, decided to deal for the only price I could to purchase the Fusion. If the dealership could not meet my price then I was going to the other dealership because they had already done so. Magic City Ford meet my request for the price and I bought the car. I truly love the Fusion and the way it rides as well as the way it runs. My hats off to Jonathan and the folks at Magic City for a great experience in buying my car. This is the reason I rated the questions the way that I did. Now to learn all the things my new car can do for me. Jonathan gave me a good overview of the things but I will need to learn more. The car is very equipped with so much. I really love the way the car looks with all of its features. The work that has been done by Ford is really great in the styling, air seems to glade thru the car without much effort. It is really nice!!!! More
Exceelent Service! :) My Experience with Magic City Ford was nothing but Positive. My Salesman Jacob Moen listened to what I was looking for in a Car, was not pushy, and al My Experience with Magic City Ford was nothing but Positive. My Salesman Jacob Moen listened to what I was looking for in a Car, was not pushy, and allowed me to compare to other brands in the Market. I visited this Dealership three times before I purchased and the level of Service was excellent every time. All of the Associates that I came into contact with were friendly and accommodating. I love my new Lincoln and would suggest to anyone looking for a new experience in car buying to visit Jacob and the Magic City Ford Team. Sidney Jones More
Dealership Review My experience at Magic City Ford was very good and I have already recommended to others. John & John were both very friendly, knowledgeable and helpf My experience at Magic City Ford was very good and I have already recommended to others. John & John were both very friendly, knowledgeable and helpful. More
Customer for Life I must say I am a customer for life with Magic City Ford, and DeJuan Johnson.......in Roanoke. I have been a customer of Worthington Ford in Californ I must say I am a customer for life with Magic City Ford, and DeJuan Johnson.......in Roanoke. I have been a customer of Worthington Ford in California a few times, however I recently moved here to Roanoke and needed a new/used vehicle and I had my truck as a trade in. I found the entire dealership and employees friendly, upfront, honest, and " what you see is what you get" experience. I started my contact with DeJuan on the internet as I was browsing their selection of vehicles, and he was attentive, friendly, easy going, knowledgeable and very helpful with all my questions. When I came to the lot the first time to meet with DeJuan, i was skeptical, being cautious, however the experience just kept getting better. We had honest conversations, what he stated he did actually deliver, and I left in a 2012 Lincoln MKZ and top of the line lifetime service. I LOVE my Lincoln, I know if ever I need anything all I'll need to do is call DeJuan and all will be good. I will add, not long after I bought my Lincoln, another Lincoln showed up on my street in my neighborhood as well. :) Susan Larsen More
Great people and comfortable buying experience I was very pleased with my buying experience at magic city. I had done some car shopping around Roanoke, but when I got to magic city they made my sho I was very pleased with my buying experience at magic city. I had done some car shopping around Roanoke, but when I got to magic city they made my shopping experience more personal. I was pretty indecisive.. My salesman, Jaron Young, was very informative on all of the features offered in different models and helped me narrow down what was really important to me and my family in a vehicle. I over worked him, wanting to see and test many different vehicles, and even changing my mind at the last minute on one. But I was never made to feel like I was a bother, he helped me through the process and kept me happy all the way! Thanks! More
My experience was Great My experience at Magic City Ford was great. Anthony my sales rep. was very knowable and answered all my questions. I know that when it times to get my My experience at Magic City Ford was great. Anthony my sales rep. was very knowable and answered all my questions. I know that when it times to get my wife a new car we will visit Magic City Ford again. I hope Anthony is still there when that time comes; I look forward to doing business with you. Paul More
Awesome service It was a pleasure to work with Dujuan Johnson in Roanoke. He was very patient and helped me get into the exact car I wanted! It was a pleasure to work with Dujuan Johnson in Roanoke. He was very patient and helped me get into the exact car I wanted! More
I bought a Fusion Hybrid with Dujuan's help! Dujuan Johnson was such a pleasure to work with. Right from the beginning when I was just looking, to the purchase of my new Fusion Hybrid, which I lo Dujuan Johnson was such a pleasure to work with. Right from the beginning when I was just looking, to the purchase of my new Fusion Hybrid, which I love. I would recommend Dujuan to anyone looking for a new car . More
Good experience Good transaction with fair price and nice people. Easy. Jacob Moen did a good job of showing options and was available at all times. Actual sale to Good transaction with fair price and nice people. Easy. Jacob Moen did a good job of showing options and was available at all times. Actual sale took only minutes. More