Madison Ford

Excellent Experience We purchased a used car at Eddins and found the experience very good. Buying a car is not on my list of favorite things to do, it is probably closer We purchased a used car at Eddins and found the experience very good. Buying a car is not on my list of favorite things to do, it is probably closer to how some people view going to the dentist. But to my surprise, this wasn't the case. We had found a used car on-line that we were interested in and contacted Eddins. Ashley quickly got back with us and we made an appointment to see the car. Ashley had the car ready for us to look at and test drive (she had it inside out of the mist falling that day). We liked it and decided to buy if we could get the right price. Ashley worked with us on that in a very relaxed manner (no pressure) and met the price expectations that we could all agree on. I didn't feel we had to get in a haggling mode to get a reasonable deal which I appreciated because that is part of what I don't like about buying a car. Ashley took us in to see Georgie to get the finances taken care of. Again, there was no pressure , she was very kind and patient, very pleasant to deal with. After that Ashley patiently showed us all the features of the car before sending us on our way with the promise that we be sure to contact her if we ever have any questions. This was the most pleasant car buying experience I ever had. The people were all super pleasant to work with. Thanks! More

Excellent Service and Friendly people They went above and beyond to help me find the exact vehicle I was looking for and keep the payments in my budget. Very pleased with this dealership They went above and beyond to help me find the exact vehicle I was looking for and keep the payments in my budget. Very pleased with this dealership and my wonderful sales person! More

Great buying experience Great experience had great staff and good fair prices the trade of my vechicle was better than any of the other 3 dealers that had offered Great experience had great staff and good fair prices the trade of my vechicle was better than any of the other 3 dealers that had offered More

Friendly, Fair, We were on vacation when our car had an issue. The service department was amazing. They got us right in. In the end, we ended up buying a new vehic We were on vacation when our car had an issue. The service department was amazing. They got us right in. In the end, we ended up buying a new vehicle when we were there with Ashley as our sales person. Everyone we encounter on this crazy day was amazing. More

Buying a new car at Eddins Ford is a breeze! We came today to look at four cars. John Rapp was very patient with us and took us on test drives while our Explorer was getting an oil change. By the We came today to look at four cars. John Rapp was very patient with us and took us on test drives while our Explorer was getting an oil change. By the time we were ready to buy a BMW, the Explorer was done, I was able to go home and get plates from a car we are donating, and got back in time to sign the papers. It was great doing business with Eddins Ford and John Rapp is an outstanding addition to the sales team. More

Clear explanations Stand up gentlemen. They will not screw you around, but offer a clean very well organized, professional, and efficient auto mechanics shop at more tha Stand up gentlemen. They will not screw you around, but offer a clean very well organized, professional, and efficient auto mechanics shop at more than reasonable prices. Even if they compare in price you have the peace of mind knowing they will get it done right, and not try to finagle more more out of you. Stand up shop. More

Last-minute State Inspection These folks are THE best in customer service! From scheduling an appointment on the phone, to their greeting upon arrival, genuine communication about These folks are THE best in customer service! From scheduling an appointment on the phone, to their greeting upon arrival, genuine communication about appropriate services, and accommodating last-minute on the last day state inspections ---I will continue to get my vehicle serviced here. Mind you, my dealer is great, but their service department just doesn't have time/makes me feel like I'm imposing. Not these Eddins folks --my oil changes and state inspection matters. I matter to them. In these days of automation, connecting with quality customer service is so valuable. More