MacMulkin Chevrolet Cadillac

I drive an hour each way to use this dealership. My expectations were blown away. MacMulkin Chevrolet continues to impress me with their post sale attentiveness and respect. The sales staff, Phil an My expectations were blown away. MacMulkin Chevrolet continues to impress me with their post sale attentiveness and respect. The sales staff, Phil and Steve took such good care of me I decided that taking a heat gun to the dealership logo on the rear of my vehicle wasn't going to happen. How weird is that? I had such a good experience with their staff I decided to not do what I have done for 30 years.... The logo stays! As for follow up service, Anthony in service is outstanding. No question about: He loves his job and it shows! More

Smooth, painless, no games. Just leased a new 2016 Silverado for our business and the process could not have gone smoother. Dealt with Paul LaRoche the commercial sales manager a Just leased a new 2016 Silverado for our business and the process could not have gone smoother. Dealt with Paul LaRoche the commercial sales manager and he arranged everything, even sending a salesman to our business in Massachusetts so we could sign the paperwork. I purchase many vehicles for our company and I know all the tricks, schemes, and nonsense. There was NONE of that here. I wouldn't hesitate doing this all over again. More

Salesperson unhelpful Salesman Larry lost interest after learning that my credit score ruled out lease and brand new car. He said used car I wanted to look at "disappeared" Salesman Larry lost interest after learning that my credit score ruled out lease and brand new car. He said used car I wanted to look at "disappeared" from the lot. I left shortly after. More

I cannot speak highly enough of this dealership! I had been looking for a vehicle for quite sometime. I knew what I wanted and what I needed. I also had a very strict budget. I had a trade that I was I had been looking for a vehicle for quite sometime. I knew what I wanted and what I needed. I also had a very strict budget. I had a trade that I was also looking to get rid of. Since I was in the market for a while, I had many experiences with various dealerships and sales people. As soon as I arrived here I wish I had only gone here. The staff was beyond friendly, helpful, knowledgeable, and accommodating. They were not pushy at all. They listened to what I wanted and needed and understood my budget. They provided me with a more than fair amount for my trade. They worked together as a team along with me. I was helped by many amazing people at this dealership: Sales men: Steve Miller, Brian Turcotte, Chris Adams, manager Mike Brouillette, and business manager Mike Snedeker. I am more than happy with my car purchasing experience here. This will be the only place I go in the future. I highly recommend this dealership. More

Go see Kelcey!!! I was in the market for a new Chevrolet! I had visited 2 Chevrolet dealerships (one of them with there quote "Shop us Last!")Before going to MacMulkin I was in the market for a new Chevrolet! I had visited 2 Chevrolet dealerships (one of them with there quote "Shop us Last!")Before going to MacMulkin. Neither one of them provided me with the service that I received from Kelcey and the staff at MacMulkin Chevrolet.I was looking for a hard to find Silverado, Kelcey worked like a mad man to find me this Silverado. After a few days and some patience I ended up with the Silverado I wanted. I got a great financing rate and excellent terms. I love my Silverado. Thank you Kelcey for all of your help, and thank you to the friendly staff at MacMulkin Chevrolet. I will be back to get my Summer car "The Stingray" Until then I will be referring my Family and friends to Kelcey and Macmulkin Chevrolet. Thanks again for a truly above and beyond exceptional experience! Aloha, AR More

Very rude not accommodating! I had to deal with Kenny G in the sales department who is completely obnoxious and rude. Every time I get an oil change even with a scheduled appt it I had to deal with Kenny G in the sales department who is completely obnoxious and rude. Every time I get an oil change even with a scheduled appt it takes 2 hours minimum... Which is a nightmare with 2 kids under 3. This last experience I heard a loud noise after my oil change so I called right away and was told it was just because my tires were rotated and that the tread would wear down. The noise got worse so I brought it in and Kenny said he would test drive it with me. I called 30 min prior to arriving cause I had my 3 yr old with me and was hoping to get right in. He was helping a customer then after that answered the phone and did that for about 15 minuets. Finally we drove off and he said right away it was a wheel bearing. They could not get me I'm until 2+ weeks. But he assured me it was completely safe to drive my children around in. I felt unsafe so called back to make sure I would in fact not be endangering my kids.. He proceeded to be quite cocky and arrogant telling me he has children of his own and would never have let me leave the lot of it was in fact dangerous in any way. Then said if I wanted to come any earlier he could get me in 3 days sooner but that my car would just sit for 2 days and that I would have to pay for the rental car. Great way to do buisness you xxxxxx I will not be coming back. More

Service Dept are liars and crooks Purchased a 2007 Suburban from McMulkin with the extended warranty (as it was pushing 85K miles). I was ok with that. but from day one, I had issues Purchased a 2007 Suburban from McMulkin with the extended warranty (as it was pushing 85K miles). I was ok with that. but from day one, I had issues with the vehicle. It went in to their service department 5 times for the same issue (Stabilitrack). Finally they suggested I pay over $2000 and the problem would be fixed (since the warranty only covered one lifter being serviced, they recommended I do the others since the engine will be open). I am a fan of preventative maintenance and needed this car to be running well. So I paid for the additional service. Within 30 miles of the getting the truck back, the light was back on! What exactly did I spend $2000 on?!?! Also then learned the EXACT same job had been done on the same truck by the same dealership less than 14 months prior. I took it back AGAIN. They told me they test drove it over 250 miles without any issue. When I got the truck back, the odometer indicated it had been driven less than 50. You can buy a car there (Salespeople will tell you whatever you want to hear). But I would NEVER take a vehicle there to be serviced. They are liars and crooks. More

Wish I could give more than five stars We purchased our Escalade from Craig Clark. From the besaid ginning, it was a smooth transaction and we will definitely be lifetime customers. We can' We purchased our Escalade from Craig Clark. From the besaid ginning, it was a smooth transaction and we will definitely be lifetime customers. We can't thank him enough for going above and beyond to make sure we were completely satisisfied! More

Thank you Mat. After a thorough search both online and in person of local used car dealers, I had narrowed my search to six vehicles that I was seriously considering After a thorough search both online and in person of local used car dealers, I had narrowed my search to six vehicles that I was seriously considering. As I had a less than stellar experience with the dealer from whom I purchased my last vehicle, I was a bit cautious. The salespeople at the first few dealerships I visited ranged from mildly aggressive to downright predatory. When I walked into the MacMulkin used car dealership, I was greeted by Mathew Brouillette with a warm smile and friendly handshake. Mat took the time to listen to my wants and needs and was courteous and respectful. We came to an agreement and I purchased a 2012 Mitsubishi Outlander Sport. I did have some (very minor) issues that needed to be addressed. Mat resolved the problems to my satisfaction with a minimum of fuss. (Even though I showed up unannounced.((twice))! So, thanks Mat. More

Bad Communication and poor body work / service results This work was done in November of 2014. I brought my 1989 Corvette to the body shop and it was the worst experience I had to endure. The y replaced my This work was done in November of 2014. I brought my 1989 Corvette to the body shop and it was the worst experience I had to endure. The y replaced my rear bumper which was a used bumper for a new bumper price. "Why? They also gave me old defective and dented rear moldings "why? The paint work was already scratched on the bumper and over spray from painting was all over the car surface. When I picked up the car the rear stop light didn't work correctly and the driver side directional s did not work as well. Also I had my car serviced and had the fuel pump and water pump replaced. When I got my car I noticed the driver side rubber pillow block was missing the service rep said he would replace the block but never called or replaced the item. More