MacMulkin Chevrolet Cadillac

Not Happy with recent service visit I made an apt. several weeks ago (Sept 5th, 2019) for a triple flush service with the new non hydroscopic transmission fluid ( GM part # 19417577) on I made an apt. several weeks ago (Sept 5th, 2019) for a triple flush service with the new non hydroscopic transmission fluid ( GM part # 19417577) on my 2017 GS, purchased there. The July TSB was verified when I made my apt. I went in on 9/17 for my 7:30am apt. After waiting one and 1/2 hours, I was told that the fluid was not available and they didn't know when it would be. A total waste of my time. I do believe that the apt. should not have been scheduled when the fluid was not in inventory. Additionally, I should not had to wait 1 ½ hours to be told that my service could not be performed on that day. Now where are we? More

Steve Miller took great care of us and Julio the tech was te We bought a car with all the bells and whistles. Julio couldn’t have been more supportive. Took his time to explain how things worked. We bought a car with all the bells and whistles. Julio couldn’t have been more supportive. Took his time to explain how things worked. More

No one will call back!! I’ve been wanting to buy a car for 3 days. Have left 4 messages, no response. Imagine that. Someone wants to do business with you and you ignore them. I’ve been wanting to buy a car for 3 days. Have left 4 messages, no response. Imagine that. Someone wants to do business with you and you ignore them. When you call the dealership the receptionist says all sales people are very busy and someone will get back to you in 48 hours. Someone does call back but they are only trained on general questions. They say someone will call you back. NOT!!! Stay away from this dealership More

Major service repair issues I took my Escalade in to be checked for two issues. They charge $118 each to evaluate an issue. One of issues was a check engine light that keeps cy I took my Escalade in to be checked for two issues. They charge $118 each to evaluate an issue. One of issues was a check engine light that keeps cycling on and off with lean codes. I explained I had taken it to my local mechanic five times and it is always a lean code even though he can find no issue. So they charged me $118 to plug it into the computer, confirm it was a lean code and tell me they can't find anything wrong. So I ask what am I supposed to do if it goes off again. The service manager told me to rush it right back and they will charge me another $118 to look at it again. Seriously??? I would never go there again. The other check was for a non functioning heated seat. They wanted $900 to repair it. I passed. More

Banks is better, saved a ton of money, service is better too I would give them 0 stars if it were even possible. Ever since i bought my truck (which i did somewhere else because the arrogant salesperson just ke I would give them 0 stars if it were even possible. Ever since i bought my truck (which i did somewhere else because the arrogant salesperson just kept telling me how many trucks he sells instead of helping me) and I even had the slightest issue, i always had to go elsewhere for help. Today, I scheduled to have the three recalls for my truck done today and well that didnt go so well. First off after about 4 hours, only one recall actually got done, they didnt even have a part to do a the other recall even though it was scheduled, the other they wanted to charge me $150 for a diagnostic fee to do their recall! Now im looking at a dodge. More

Scam artist and liers scam artist they wrote me a deal and said they would honor it go back in a few days later have me sit for over 2 hours just to say the price changed scam artist they wrote me a deal and said they would honor it go back in a few days later have me sit for over 2 hours just to say the price changed for over 75 dollars a month what a waste of time dealing with them cut to a hour after they call me and tell me this is my fault because they said they would honor a deal on Friday yet the salesman told me dont come in until monday i was willing to sign on friday and they held off i find it kinda inappropriate that they call me to argue about my honest review and i noticed after the fact they took the orignal sheet i had of the deal they made out of my truck while they where looking at it for a trade in lucky for me i kept a copy at home More