MacMulkin Chevrolet Cadillac

I ordered a 2021 c8 Corvette from MacMulkin. Customer service and communication was top notch from the day I gave my deposit to the day I picked up my car. Special recognition to Tommy Thompson Jr, Sh service and communication was top notch from the day I gave my deposit to the day I picked up my car. Special recognition to Tommy Thompson Jr, Shane Malone and Mark M. for going beyond the call of duty. More

I purchased a Certified Preowned car from MacMulkin Chevrolet. They claimed the car went through a 172-point inspection. This is a scam. I found a number of problems with the car including a loose stee Chevrolet. They claimed the car went through a 172-point inspection. This is a scam. I found a number of problems with the car including a loose steering connection and problems with the rear brakes all of which had “passed” the certification inspection. Then there is the communication problem, they do not like to communicate. A miserable experience. More

NEVER HEARD FROM THEM! THEY NEVER CALLED, TEXTED, E-MAILED ME AT ALL. I, HAVE NOTHING ELSE TO SAY-BUT THEY MUST SELL A LOT OF CARS DOING BUSINESS THIS WAY. E-MAILED ME AT ALL. I, HAVE NOTHING ELSE TO SAY-BUT THEY MUST SELL A LOT OF CARS DOING BUSINESS THIS WAY. More

DO NOT GO HERE FOR CAR REPAIRS!! Customer service is terrible here!!! They seemed overwhelmed with vehicles. They NEVER call to update you on the status of your car. I had to call the Customer service is terrible here!!! They seemed overwhelmed with vehicles. They NEVER call to update you on the status of your car. I had to call them and then when you call them they tell you they'll have someone call back with the details of the work needed. No one ever does. Finally, when I did speak to someone after calling of course, they tell me what parts would be replaced and the cost, only to find something different on the bill when I picked up my car. They will up charge for services that weren't discussed. If there is an error in charges on your receipt, that you bring to their attention, they will only give you a credit towards future repairs. Not a refund. Customers satifaction does not come first here, which is unfortunate. For this reason I will no longer be giving them my business. This dealership use to have such great customer service but it has gone down hill in this area since they've grown. Communication and great customer service is key to a successful business and they no longer have that at MacMulkin Chevrolet in Nashua Nh. More

With out a doubt this is the worst dealership I have ever done business with. They were good to deal with when you buy your first car from them. But then it all changes and I feel they showed absolutely no done business with. They were good to deal with when you buy your first car from them. But then it all changes and I feel they showed absolutely no loyalty or respect. All I can say now isI love Toyota. More

Buyer Beware - MacMulkin - Buyer Beware Planned on purchasing a new 2019 Corvette C7 Grand Sport from MacMulkin for my birthday this month, but found significant ti MacMulkin - Buyer Beware Planned on purchasing a new 2019 Corvette C7 Grand Sport from MacMulkin for my birthday this month, but found significant tire damage, with deep grooves, raised fibers and embedded dirt on the tire, consistent with a "burn out" indicating stress on the transmission. Showed pictures to two mechanics, one a race car driver, who both confirmed that it was physically impossible that the car tires were not spun. Amazingly, the MacMulkin parking lot and adjacent service bays provided proof of burn outs. I have the pictures to prove burn outs and tire damage. Sales staff (not all) were horrific, arguing that tire damage was due to removal of a plastic label on the tire (physically impossible) and that burn outs in their lot were caused by customers (highly unlikely). Absentee owner, Jeffrey Thompson, only involved himself after the Better Business Bureau complaint that I filed required a response, to which he lied and stated that I backed our of buying the car due to "buyers remorse" over the price of the car. The price of the car was fair - I had no issue with it and never tried to haggle - it was the damage and future transmission issues that I had a problem with (go figure...) The only remorse I had was going to MacMulkin. I have now purchased the same car at the same price, undamaged, at a reputable dealer, Criswell Chevrolet in Maryland. Do yourself a favor, and go to another Chevy dealer. MacMulkin does not care about you, will not act in your service (I did most of their job for them) - the cars just sell themselves despite the issues at MacMulkin. What MacMulkin will do is give you pat responses, tout themselves as the second largest Corvette dealership, beat your new car, abuse you and lie about it. I leave it to the Attorney General, DMV and GM to resolve the larger issues of bad practices at MacMulkin, damage to consumers and tarnishing the great Chevy name. More