MacMulkin Chevrolet Cadillac

i have been in many dealerships and as soon as you walk in the sales people are all over you with macmulkin they were not like that which i was very pleased and they were not pushy about buying a vehicle a in the sales people are all over you with macmulkin they were not like that which i was very pleased and they were not pushy about buying a vehicle and they were very knowlegable on what they were selling i was very pleased with the whole experience i bought a 2012 traverse More

Bought a new silverado crew cab picked it up next day noticed steering wheel was off and truck pulled also truck shook at 65 mph they told me tires were flat spotted from sitting ok so they put 2 tires o noticed steering wheel was off and truck pulled also truck shook at 65 mph they told me tires were flat spotted from sitting ok so they put 2 tires on it didn't work they put 3 tires on it didn't work they put 4 tire didn't work so I had them out a different brand on it made it a little better but still there but I could live with it but my problem with this truck is when you drive down the road it bounces over cracks and bumps for get it truck rides like a 72 pic up not a 2013 I tried to trade out of it but they wanted to give me 12k less then I Piad for it lol so John the used car manager told me to let gm deal with it that they had programs set up for this and they could get me out of the truck but today they told me to pritty much to pound sand so I will never buy another gm product also I've bought 15 cars over 15 years at mackmulkin I will never go back so I hope they read this I won't be screwed again and oh yea I see bj Thompson don't work for them any more they fired there own family member that's nice More

I am very , very pleased with all @ this dealership ! I am very , very pleased with all @ this dealership ! Mark is extremely knowledgeable , for Chevy products .. As for such ? He was a con I am very , very pleased with all @ this dealership ! Mark is extremely knowledgeable , for Chevy products .. As for such ? He was a consummate 'rep' for all ! ~ going over & above : giving benefit of time, reassurances - and professional in all dealings .. I could not have been in "better hands" ! ~ He was just as enthused as I ! - for helping me set up good radio music , was very patient and caring , for any & all "little' questions I had ... ~ Mark will be my "go to guy" in the future, if I need further 'tutorials' , for all the Equinox has to offer !!! If any friend / relative , is ever "in the market" for a new car ? I will definitely recommend the Equinox -- and deal with Mark !!! More

Originally I towed my car to MacMulkin because of an electrical issue. Two days later I saw smoke and smelled rubber coming from the hood near the radiator. I towed my Cadillac back to dealership. Afte electrical issue. Two days later I saw smoke and smelled rubber coming from the hood near the radiator. I towed my Cadillac back to dealership. After one hour. of diagnosis at $98 they stated I need a new water pump at a cost of $500 and new head gasket $3500/$4000 for a total cost over $4K. I towed car to my mechanic who found that the upper rail hose was chaffing against the water pump belt and spraying the water pump and train housing. He replaced the upper hose. Are the mechanics at MacMulkin that incompetent or did they just want to screw a female consumer? There is a big difference between replacing a hose or replacing a water pump. This dealership has screwed me with a misdiagnosis and report of my vehicle! Highly recommend that you DO NOT take your vehicle to MacMulkin Chevrolet. I will ensure to tell all the military folks and personnel I know at Hanscom AFB about the service I received! More

My name is Ken Nesbitt and I recently purchased my 2nd vehicle from the Macmulkin family, a 2008 Chevy Tahoe LT. My experience was fantastic as Brian was extremely helpful and made sure I was completely s vehicle from the Macmulkin family, a 2008 Chevy Tahoe LT. My experience was fantastic as Brian was extremely helpful and made sure I was completely satisifed with my purchase. I love this vehicle and have and will recommend Brian and the MacMulkin dealerships to friends and family who are looking for a vehicle. More

My Name Is Denis Marchand of Nashua NH.I have purchased 2 Chevy malibu Vehicles At MacMulkin Chevrolet with the great Assistance Of Mark Makarewicz,Bob Henderson and Pete Toone.Mark Is A very Smart And Knowl Chevy malibu Vehicles At MacMulkin Chevrolet with the great Assistance Of Mark Makarewicz,Bob Henderson and Pete Toone.Mark Is A very Smart And Knowlegeble Auto Specialist Who Cares A Great Deal about his customers and thier needs.If Mark does not have an Answer Right up,He Will Get It For you quickly.The Speed of sales and service at MacMulkin is very critical to me with my 2 job Schedule.I Cannot understand the Negative Reviews I have read about MacMulkin,Mark and other Reps- At This Dealership.Please post A Balance of Reviews in near future,their are to many Unwarrented Negative minds - souring people like Diaperfairy with her jealousy of very good sales force At MacMulkin Chevy/Cadillac. More

Went in to look for new, prefeerably feul efficient, car and was greeted right away. The man asked what we were looking for, and after we told him, he pointed us toward the sonic and said he needed to do s and was greeted right away. The man asked what we were looking for, and after we told him, he pointed us toward the sonic and said he needed to do something inside and would be out in five minutes. We could not find the cars so we decided we would wait for him to come back. After 20 minutes, we decided he must not be coming back so we left. More

Paul andSteve are friendly and fair, and worked with us to find a car that suited our price, and needs. The solution they came up with exceeded our expectations, and I would recommend. MacMulkin and Paul a to find a car that suited our price, and needs. The solution they came up with exceeded our expectations, and I would recommend. MacMulkin and Paul and Steve to anyone looking for a quality used car. More

I found a 2006 Honda CRV SE on a web listing and made contact with internet sales. The internet sales rep was the only one who made contact several times to be sure I found the dealership and was taken contact with internet sales. The internet sales rep was the only one who made contact several times to be sure I found the dealership and was taken care of. I rode 2 hours to look at this car and felt very strongly I would be buying it. Before I took it for a ride I noticed 2 chips in the windshield. Mark and John told me they would fill them but that they didn't need to replace the windshield. After the test drive we filled in paper work to complete the sale. The finance manager couldn't get me loan/financing confirmation until Monday. The whole team if you watch them as you wait are an uninvolved group of employees. As one review I read after the fact, they are standing around shooting the breeze. I got a call sometime on Monday about the loan. To make this work I had to do a lot of driving. And I live 2 hours away and I run a busy delivery based business. So I commit to going to Nashua in sync with a delivery route toward Boston and tell Mark I will be there around 6:00 PM. I get there 6:15 and he isn't there and no one is too quick to help me. I need to bring a cashier's check for the full down payment, they wouldn't take a personal check on Saturday. Needless to say I was annoyed. Finally a salesman, Anthony Lake, did the paper work with me and got a receipt. I was there over a half hour and Mark still hadn't shown up from a test drive. As soon as they knew that car was sold, the attention was over. Mark had wanted to know what plates I was putting on the car...I needed new plates, there was no trade in....not too bright. Back in Massachusetts I went to the registry and discovered the RMV1 and the title had different mileage on them and got sent away to get a notarized affidavit about the correct mileage. I wasn't going back to NH again. I called...Mark not there John Levin not there. The receptionist tried to find me someone....a guy named Steve but the next day when I called to talk to Steve he said he didn't know what my situation was and he wasn't the one who spoke with me previously...there is no other Steve in the staff pictures..They hadn't called me to try to rectify the situation I needed to hunt them down. They weren't coming to me with the corrected form either. They were responsible and they had my money and they don't care at all about customer service. I did get Mark to drive to Leominster and I drove 1 hour to get to Leominster myself to get the corrected forms. I got the plate, I had arranged for my niece to go with me for the last 2 hour one way, 4 hour round trip to pick up the car. Mark said it had been detail really well....he wasn't there to deliver the car...John Levin found an employee to put the plates on it. The least they could have done was polished the tires with some armorall but no. I have sinced called to voice my disappointment, no response. The car had a remote starter that I learned about with the receiving of a second set of keys, it doesn't work and I called Mark and got no response. These guys are creepy and slimey. I wanted the car and I believe it will be exactly what I want but they couldn't have been more uninvolved and detached once they knew it was sold. I took it to my mechanic people in Noho Mass and they shined the tires, they checked the starter...they weren't looking for any extra fees. Just nice people. Do not go from out of state to this dealership. There are no protections if there is something wrong with the car after you drive away. They aren't going to make sure you have what you need to register it either....all of the sales reps liked telling me that their dealership isn't tied into MassDot to help with the registration and they don't have runners even to right over the line to places like Dracut, Lowell, Tyngsboro...I was just amazed at the limited people skills and honorable salesmanship. And by the by I scraped off the MacMulkin lettering on the back of the car and threw the license plate frame in the trash. I don't want to advertise for anybody who can't just be helpful human beings. More

Mark did such a great job with all his knowledge of the car and the way he handled me with no pressure approach it was a pleasure dealing with him. In the past I had bad experiences with other dealerships. car and the way he handled me with no pressure approach it was a pleasure dealing with him. In the past I had bad experiences with other dealerships. I probably would buy another vehicle and hoping Mark will be there in the future. He is a big asset to MacMukin Chevrolet they are lucky to have him. More