MacMulkin Chevrolet Cadillac

I have my car serviced at MacMulkin (Nashua, NH) dealership for the CUE system upgrade and the shifter recall fix. (This took me exact 1 week to finish this.)They gave me a free rental vehicle, when dealership for the CUE system upgrade and the shifter recall fix. (This took me exact 1 week to finish this.)They gave me a free rental vehicle, when I got this rental car, the fuel tank is almost empty, one of the service manager told me I don't need to refill the gas before return. But after several days, they charged my about $15 dollars on the gas. I don't mind to pay for the gas, but they way they charge me make my so angry, 1. the service manager said I don't need to do this. 2. I return the car on Thursday afternoon around 3:00pm, why they don't charge me when I was there. 3. when I got the rental car, the fuel tank is almost empty, how can they charge me more than they had? I would not recommend this dealership to anyone according to their bad service and attitude to customer. More

Service visit for an oil change. Schedule appointment for 3pm. Showed up, could not figure out where to go. Finally found service department desk, 2 people working. 1 was a trainee so Noreen had t for 3pm. Showed up, could not figure out where to go. Finally found service department desk, 2 people working. 1 was a trainee so Noreen had to keep helping him instead of me. I guess this is OK. She never explained any paperwork and had me sign indicating I authorized them to do the service. This paperwork didn't even have the price I would pay on it, glad I looked before I signed. The price was $34.95 for an oil change! Pretty high, but I needed one done, so I went through with it. I asked Noreen how long this would take. She replied "about 40 minutes". Well, long time for an oil change for an appointment I was scheduled for. I went to the "customer lounge" at 3:10pm. A room with a TV, and some very uncomfortable chairs. Not what I would consider a lounge. At 3:35, decided to stretch my legs. My car was still in the same place I parked it. Looks like that 40 minute estimate was too short! At 4:25, 1 hour and 15 minutes after I arrived, I streched my legs again. My car was now parked outside the service door, my paperwork and keys sitting on the service associates desk, nobody to be found anywhere. At 4:45pm, I had to hunt down someone so I could get my car keys and pay. Total: 1 Hour 40 minutes for an oil change. Never, never again. Go somewhere else. Not what I would expect from a $34.95 oil change. More

i have been in many dealerships and as soon as you walk in the sales people are all over you with macmulkin they were not like that which i was very pleased and they were not pushy about buying a vehicle a in the sales people are all over you with macmulkin they were not like that which i was very pleased and they were not pushy about buying a vehicle and they were very knowlegable on what they were selling i was very pleased with the whole experience i bought a 2012 traverse More

Bought a new silverado crew cab picked it up next day noticed steering wheel was off and truck pulled also truck shook at 65 mph they told me tires were flat spotted from sitting ok so they put 2 tires o noticed steering wheel was off and truck pulled also truck shook at 65 mph they told me tires were flat spotted from sitting ok so they put 2 tires on it didn't work they put 3 tires on it didn't work they put 4 tire didn't work so I had them out a different brand on it made it a little better but still there but I could live with it but my problem with this truck is when you drive down the road it bounces over cracks and bumps for get it truck rides like a 72 pic up not a 2013 I tried to trade out of it but they wanted to give me 12k less then I Piad for it lol so John the used car manager told me to let gm deal with it that they had programs set up for this and they could get me out of the truck but today they told me to pritty much to pound sand so I will never buy another gm product also I've bought 15 cars over 15 years at mackmulkin I will never go back so I hope they read this I won't be screwed again and oh yea I see bj Thompson don't work for them any more they fired there own family member that's nice More

I am very , very pleased with all @ this dealership ! I am very , very pleased with all @ this dealership ! Mark is extremely knowledgeable , for Chevy products .. As for such ? He was a con I am very , very pleased with all @ this dealership ! Mark is extremely knowledgeable , for Chevy products .. As for such ? He was a consummate 'rep' for all ! ~ going over & above : giving benefit of time, reassurances - and professional in all dealings .. I could not have been in "better hands" ! ~ He was just as enthused as I ! - for helping me set up good radio music , was very patient and caring , for any & all "little' questions I had ... ~ Mark will be my "go to guy" in the future, if I need further 'tutorials' , for all the Equinox has to offer !!! If any friend / relative , is ever "in the market" for a new car ? I will definitely recommend the Equinox -- and deal with Mark !!! More

Originally I towed my car to MacMulkin because of an electrical issue. Two days later I saw smoke and smelled rubber coming from the hood near the radiator. I towed my Cadillac back to dealership. Afte electrical issue. Two days later I saw smoke and smelled rubber coming from the hood near the radiator. I towed my Cadillac back to dealership. After one hour. of diagnosis at $98 they stated I need a new water pump at a cost of $500 and new head gasket $3500/$4000 for a total cost over $4K. I towed car to my mechanic who found that the upper rail hose was chaffing against the water pump belt and spraying the water pump and train housing. He replaced the upper hose. Are the mechanics at MacMulkin that incompetent or did they just want to screw a female consumer? There is a big difference between replacing a hose or replacing a water pump. This dealership has screwed me with a misdiagnosis and report of my vehicle! Highly recommend that you DO NOT take your vehicle to MacMulkin Chevrolet. I will ensure to tell all the military folks and personnel I know at Hanscom AFB about the service I received! More

My name is Ken Nesbitt and I recently purchased my 2nd vehicle from the Macmulkin family, a 2008 Chevy Tahoe LT. My experience was fantastic as Brian was extremely helpful and made sure I was completely s vehicle from the Macmulkin family, a 2008 Chevy Tahoe LT. My experience was fantastic as Brian was extremely helpful and made sure I was completely satisifed with my purchase. I love this vehicle and have and will recommend Brian and the MacMulkin dealerships to friends and family who are looking for a vehicle. More

My Name Is Denis Marchand of Nashua NH.I have purchased 2 Chevy malibu Vehicles At MacMulkin Chevrolet with the great Assistance Of Mark Makarewicz,Bob Henderson and Pete Toone.Mark Is A very Smart And Knowl Chevy malibu Vehicles At MacMulkin Chevrolet with the great Assistance Of Mark Makarewicz,Bob Henderson and Pete Toone.Mark Is A very Smart And Knowlegeble Auto Specialist Who Cares A Great Deal about his customers and thier needs.If Mark does not have an Answer Right up,He Will Get It For you quickly.The Speed of sales and service at MacMulkin is very critical to me with my 2 job Schedule.I Cannot understand the Negative Reviews I have read about MacMulkin,Mark and other Reps- At This Dealership.Please post A Balance of Reviews in near future,their are to many Unwarrented Negative minds - souring people like Diaperfairy with her jealousy of very good sales force At MacMulkin Chevy/Cadillac. More

Went in to look for new, prefeerably feul efficient, car and was greeted right away. The man asked what we were looking for, and after we told him, he pointed us toward the sonic and said he needed to do s and was greeted right away. The man asked what we were looking for, and after we told him, he pointed us toward the sonic and said he needed to do something inside and would be out in five minutes. We could not find the cars so we decided we would wait for him to come back. After 20 minutes, we decided he must not be coming back so we left. More

Paul andSteve are friendly and fair, and worked with us to find a car that suited our price, and needs. The solution they came up with exceeded our expectations, and I would recommend. MacMulkin and Paul a to find a car that suited our price, and needs. The solution they came up with exceeded our expectations, and I would recommend. MacMulkin and Paul and Steve to anyone looking for a quality used car. More