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2,733 Reviews of Mac Haik Toyota - Service Center
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Verified Customer
April 06, 2023
I like the service but the price for replacing a hose after your team found the problem was ridiculous it had already been inspected but they wanted $175 to inspect it again.. no thanks after your team found the problem was ridiculous it had already been inspected but they wanted $175 to inspect it again.. no thanks More
by SHEILA.D1131
Employees Worked With
Unknown
April 05, 2023
Express Service was not. Made appointment three days prior. Arrived 5 minutes before appointment time, but was not checked in for ten minutes and truck not taken back for s Made appointment three days prior. Arrived 5 minutes before appointment time, but was not checked in for ten minutes and truck not taken back for service until 35 minutes after appointment time. Express waiting area was crowded and uncomfortable. Snacks were overpriced. Also needed spurious recall notice cleared from My Toyota App. Required check in at regular service and another wait for tech to confirm that I did not have the Tonneau cover involved in the recall. People were nice enough, but processes clearly do not prioritize customer's time, convenience nor comfort. Two hours to get tires rotated and nonsensical recall cleared. More
by MASONGILFOIL
Employees Worked With
VIDAL KRISTIAN MALDON, DANIEL LEE TUCKER
April 05, 2023
Dealership is good. This is at least the 3rd time I have answered a survey about my service. Stop bothering me about this or you will get a negative response This is at least the 3rd time I have answered a survey about my service. Stop bothering me about this or you will get a negative response More
by COLLINSM5879
Employees Worked With
Joe Subelduski
April 05, 2023
Zach Anderson was fantastic to work with. He was extremely helpful and knowledgable about the vehicle, and the process to purchase was very efficient. He was extremely helpful and knowledgable about the vehicle, and the process to purchase was very efficient. More
by RANDYBECKER63
Employees Worked With
Zach Anderson
April 04, 2023
We haven't used your service center yet as our cars are both brand new. both brand new. More
by NANCYOWILSON
Employees Worked With
April 04, 2023
The best service staff out of all Toyota Dealers if you want quality work go to mac haik Toyota! want quality work go to mac haik Toyota! More
by FN3D202
Employees Worked With
Other Employees :
Ralph Accardo, Robert Bropson, Daniel Tucker
April 04, 2023
VERY UNPROFESSIONAL. NOT customer service oriented. Service department was closing at 2pm. I arrived at 1:30pm. They said they would service the car with an oil change. A NOT customer service oriented. Service department was closing at 2pm. I arrived at 1:30pm. They said they would service the car with an oil change. After 25 - 30 minutes of waiting they said they ran into a problem and decided not to service my car because they were closing, and it might not have been done in time for them to leave. When I asked to speak to the mechanic that was working on my car, he was already gone at 2pm on the dot. That is not good customer service. More
by FPOSSERT
Employees Worked With
Not sure. Maybe Mason?
