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Mac Haik Toyota - Service Center

League City, TX

4.6
2,732 Reviews

2,732 Reviews of Mac Haik Toyota - Service Center

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July 06, 2023

Service was very unprofessional and dismissive. I was not at all pleased with the service or how they treated me More

by aderojumthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Name unavailable
Jul 06, 2023 -

Mac Haik Toyota responded

It is an unfortunate situation with your vehicle. We have warranty guidelines, policy and procedures that are dictated by the manufacturer. We work with automobile insurance on a daily basis and will be happy to assist you with opening a claim. As with most manufacturer basic warranties cover failed components on vehicles not damaged.

July 05, 2023

Great service from Daniel. He kept me informed every step of the way. The communication was exceptional! More

by NBELLE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Tucker
Jul 17, 2023 -

Mac Haik Toyota responded

Thank you!

July 04, 2023

Ralph provides excellent communication and the service level I have received has been excellent and what I would expect from Toyota. More

by jhervin7
Recommend Dealer
Yes
Employees Worked With
Ralph Accardo
Jul 17, 2023 -

Mac Haik Toyota responded

Thank you!

July 03, 2023

On time and expressed service as advertised. Pleased with customer service and satisfied with the pricing More

by MIMIBAYANI
Recommend Dealer
Yes
Employees Worked With
Mason Pettigrew
Jul 17, 2023 -

Mac Haik Toyota responded

Thank you!

July 02, 2023

It’s an absurd that my car doesn’t come w 2 keys, and to get the second I have to call Toyota. I won’t do it! It’s your responsibility to send me the second key More

by PJTORRESFONSECA
Recommend Dealer
No
Employees Worked With
Daniel Tucker
Aug 03, 2023 -

PJTORRESFONSECA responded

Can you send me another letter about my second key? I call my dealership and they told me they cannot do anything! I just want my second Key!!!

July 02, 2023

Thank you for taking good care of both of our cars, and all the information provided to us! We will definitely be back! I'm sorry I neglected to remember names,but everyone we encountered was outstanding! More

by julieamico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Mac Haik Toyota responded

Thank you!

July 01, 2023

Robert was really rude. I also called the service manager on Wednesday and he did not return my call. My next step is to call the Manager of Mac Haik Toyota. If I have to l More

by BRENDA.WARREN2
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Bropson
July 01, 2023

It was easy to set up the appointment for maintenance on my car. Vidal kept me updated on the work. I don't like the persistence of the reminders for giving a rating. Look at my history. I would not keep More

by RJASCHEK1
Recommend Dealer
Yes
Employees Worked With
Vidal Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Bropson
July 01, 2023

Very nice customer service Went for oil change without an appointment and had oil change in a short time More

by LOZANO0015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Accardo, Mason Pettigrew
Jul 17, 2023 -

Mac Haik Toyota responded

Thank you!

June 30, 2023

Ralph was friendly and professional in his dealings with me. He promptly greeted me on opening of service area Monday morning and then kept me appraised of my car’s progress. My minivan sliding door is work More

by BLYNNEB
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ralph Accardo
Jul 17, 2023 -

Mac Haik Toyota responded

Thank you!

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