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Mac Haik Toyota - Service Center

League City, TX

4.6
2,731 Reviews

2,731 Reviews of Mac Haik Toyota - Service Center

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July 11, 2023

I informed the Service Manager of the shimmy when I brought the car in. He did not give a suggestion except it may be the brakes. No solution was offered that was sound. More

by wrmagee1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2023

Very helpful, good waiting area and I can't think of any more than five words More

by SPEARSDM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Pettigrew
Jul 17, 2023 -

Mac Haik Toyota responded

Thank you!

July 10, 2023

My service was done quickly and correctly. Mason was very informative and told me about all the options in order to fix some issues that he pointed out while on the car lift. Thank you More

by SLG53003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Pettigrew
Jul 17, 2023 -

Mac Haik Toyota responded

Thank you!

July 10, 2023

Always willing to work an issue and looks for ways to save. Very accommodating and friendly. More

by STACYHARE2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Bropson
Jul 17, 2023 -

Mac Haik Toyota responded

Thank you!

July 10, 2023

Your tire guys need to pay more attention to little details like properly reinstalling hub caps. When I went to get my car I had to install the driver side front hub cap. On the way home the driver sid More

by gmcgough702
Recommend Dealer
Yes
Employees Worked With
Vidal Maldonado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't know any of them.
July 10, 2023

Robert was extremely professional, knowledgeable, and very helpful. I have purchased my last three cars from Mak Haik and will continue to do so. More

by KATYRENDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Bropson
Jul 17, 2023 -

Mac Haik Toyota responded

Thank you!

July 08, 2023

Professional, attentive, and kind. Wonderful experience! Comfortable area to wait. Airconditioning is important and happy to say it worked well. More

by FUSSELLTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vidal Maldonado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Mac Haik Toyota responded

Thank you!

July 08, 2023

We were kept in the loop every (operating) day that they had the car. The progress and steps were clearly explained each time, and even when there had been no progress (ongoing diagnostics), we were still p More

by Michael Shutika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Tucker
Jul 17, 2023 -

Mac Haik Toyota responded

Thank you!

July 06, 2023

The maintenance department is awesome. The Sales Dept. however is a dud. They refused to negotiate when I wanted to buy a new truck. They wanted MSRP plus $4500 in markups. So greedy. More

by mpwilliams59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Lockhart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Tucker, Mason Pettigrew
July 06, 2023

Service was very unprofessional and dismissive. I was not at all pleased with the service or how they treated me More

by aderojumthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Name unavailable
Jul 06, 2023 -

Mac Haik Toyota responded

It is an unfortunate situation with your vehicle. We have warranty guidelines, policy and procedures that are dictated by the manufacturer. We work with automobile insurance on a daily basis and will be happy to assist you with opening a claim. As with most manufacturer basic warranties cover failed components on vehicles not damaged.

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