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Mac Haik Toyota - Service Center

League City, TX

4.6
2,780 Reviews

2,780 Reviews of Mac Haik Toyota - Service Center

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August 15, 2023

Professional, knowledgeable, patient, respectful, he explained the service maintenance schedules and the next procedures politely More

by NOEL.ARCALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Minh Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Pettigrew
August 14, 2023

Smooth process, not a long wait time, was told what was needed and all was done in a timely manner. More

by EISME06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Sheets
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2023

Daniel did a great job of getting the repairs completed within our short time frame and making recommendations for routine maintenance. More

by HAZEL.E.KASSU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Tucker
August 14, 2023

Mason Pettigrew was professional, informative, made an accurate time estimation, and gave me timely expectation of cost. More

by JAMES.CREEK.GARRETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duy Phung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Pettigrew
August 14, 2023

You have linked my email to the wrong Toyota customer! I am NOT Coby? I do NOT own a Tundra. Very Frustrating! PLEASE FIX! More

by davewalker58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Horton
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2023

The friendly person who waited on me explained everything that needed explaining. And my car was washed, too! More

by KATIH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2023

Excellent service from this location. Although they had told me that it would be about an hour wait, they made sure I was comfortable with it, and surprisingly, with the number of people More

by leonkarina2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Pettigrew
Sep 26, 2023 -

Mac Haik Toyota responded

Thank you!

August 11, 2023

Service was fine. Have moved to Alvin so may change dealerships. Our address needs to be changed to 692 Rachel St., Alvin, TX 77511 More

by DANNY671
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Pettigrew
August 11, 2023

They answered all my questions, were attentive and friendly. They made the process smooth and gave a lot of information. More

by JACOB.RAMOS218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sammy Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2023

Price was great, service documentation was great, service was slow. I had a 3 pm appointment, showed up at the service center just before 3 pm. My car didn't roll into the service bay until 3:30. I was watch More

by CDIFALCO
Service Time
Recommend Dealer
No
Employees Worked With
James Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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