Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,780 Reviews of Mac Haik Toyota - Service Center
Sort by
September 01, 2023
Just fine, great service, nice personal experience. Derryl is a very good Service Director Team Derryl is a very good Service Director Team More
by Dr. Julio Acosta
Verified Customer
September 01, 2023
Everyone was very friendly and efficient. I got to the maintenance center at 7:30am and I was out the door and in my rav4 at 8:00am. I got to the maintenance center at 7:30am and I was out the door and in my rav4 at 8:00am. More
by LEESAVANNAH2511
Employees Worked With
Mason Pettigrew
August 30, 2023
I waited 1-1/2 hours for service that I needed. After 1-1/2 hours I see that my vehicle is not even pulled back yet, when I asked about it, they told me it would be an additional 2-3 hours. I left, After 1-1/2 hours I see that my vehicle is not even pulled back yet, when I asked about it, they told me it would be an additional 2-3 hours. I left, went down the street to NTB, I got the alignment in 40 mins and it was $40.00 cheaper. I will never go back to Mac Haik for service. I do want to note that Sammy Yanes is great-great salesperson and great guy in general, the service department could use a lesson from him. More
by HELENHENSLEY22
August 30, 2023
Terrible service. If you're going to take appointments, honor them. Mine was at 09:45. No attempt to take my vehicle into the service bay was ever made until after If you're going to take appointments, honor them. Mine was at 09:45. No attempt to take my vehicle into the service bay was ever made until after 10:45 (which I only knew because I forgot to leave the key fob and the vehicle is push-to-start, so they had to call me). After that, I never received a call that the work was finished, despite two calls seeking a status, neither of which actually went through to the service department, despite the promise - both times - by the person taking a message that "the next available agent" would call me right back. I only gave 1 star because there is not "zero stars" option. More
by schultz1017
Employees Worked With
Mason Pettigrew
August 29, 2023
Service was great and efficient faster than what I expected to be there people was very friendly thank you expected to be there people was very friendly thank you More
by MARLENIM72
Employees Worked With
