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Mac Haik Toyota - Service Center

League City, TX

4.6
2,731 Reviews

2,731 Reviews of Mac Haik Toyota - Service Center

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August 11, 2023

Price was great, service documentation was great, service was slow. I had a 3 pm appointment, showed up at the service center just before 3 pm. My car didn't roll into the service bay until 3:30. I was watch More

by CDIFALCO
Service Time
Recommend Dealer
No
Employees Worked With
James Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2023

Courteous, friendly, efficient staff. Always go above and beyond. Vidal is especially helpful to work with. More

by DAKIMMEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Accardo, Robert Bropson, Daniel Tucker
Aug 10, 2023 -

DAKIMMEY responded

Great service!

August 10, 2023

I've been a Mac Haik customer since back before it was Mac Haik & was named Star Toyota! The customer service has always been excellent both in the sales area and in the service department. Thank you!! More

by SHALLBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vidal Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Mac Haik Toyota responded

Thank you!

August 09, 2023

Rude customer service and doesn’t help when you say that something isn’t right. More

by Sameh Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk
Aug 09, 2023 -

Mac Haik Toyota responded

Sameh, I would like to hear more about your experience with us here. Our customers are important to us and want to address any concerns. My contact information is msloan@machaiktoyota.com or 281-316-4823. Look forward to hearing from you. Mary Jack Sloan

August 09, 2023

Quick in, quick out - my 30K service was much less expensive than I expected. My only complaint is that when I made a reservation for service, their website said that shuttle service (dealership to More

by Mark Bowman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maldonado
August 08, 2023

Everyone I have encountered, including sales, financing and service have been courteous, professional, helpful, respectful and competent. Highly recommend. More

by GARDNER.ALLYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandra Perez
Aug 09, 2023 -

Mac Haik Toyota responded

Thank you!

August 08, 2023

I have been goin to mak haik toyota for several years never had a problem with service More

by ANDREW@CLIPANDSTRAP.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Pettigrew
Aug 09, 2023 -

Mac Haik Toyota responded

Thank you!

August 08, 2023

They very quickly and efficiently helped me buy my new car and did the maintenance on my husbands truck. We were very pleased. Thank you More

by WILLIAMTRAPANI4467
Recommend Dealer
Yes
Employees Worked With
James Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Mac Haik Toyota responded

Thank you!

August 08, 2023

James greeted me promptly, I used a coupon and he was quick to take my info and get me taken care of. More

by MIKERS58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Mac Haik Toyota responded

Thank you!

August 07, 2023

Service was comprehensive, timely, and affordable. Staff was friendly and accommodating. I rely on them. More

by GORDONKLEIN
Recommend Dealer
Yes
Employees Worked With
Mason Pettigrew
Aug 09, 2023 -

Mac Haik Toyota responded

Thank you!

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