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2,730 Reviews of Mac Haik Toyota - Service Center
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September 01, 2023
Just fine, great service, nice personal experience. Derryl is a very good Service Director Team Derryl is a very good Service Director Team More
by Dr. Julio Acosta
Verified Customer
September 01, 2023
Everyone was very friendly and efficient. I got to the maintenance center at 7:30am and I was out the door and in my rav4 at 8:00am. I got to the maintenance center at 7:30am and I was out the door and in my rav4 at 8:00am. More
by LEESAVANNAH2511
Employees Worked With
Mason Pettigrew
August 30, 2023
I waited 1-1/2 hours for service that I needed. After 1-1/2 hours I see that my vehicle is not even pulled back yet, when I asked about it, they told me it would be an additional 2-3 hours. I left, After 1-1/2 hours I see that my vehicle is not even pulled back yet, when I asked about it, they told me it would be an additional 2-3 hours. I left, went down the street to NTB, I got the alignment in 40 mins and it was $40.00 cheaper. I will never go back to Mac Haik for service. I do want to note that Sammy Yanes is great-great salesperson and great guy in general, the service department could use a lesson from him. More
by HELENHENSLEY22
August 30, 2023
Terrible service. If you're going to take appointments, honor them. Mine was at 09:45. No attempt to take my vehicle into the service bay was ever made until after If you're going to take appointments, honor them. Mine was at 09:45. No attempt to take my vehicle into the service bay was ever made until after 10:45 (which I only knew because I forgot to leave the key fob and the vehicle is push-to-start, so they had to call me). After that, I never received a call that the work was finished, despite two calls seeking a status, neither of which actually went through to the service department, despite the promise - both times - by the person taking a message that "the next available agent" would call me right back. I only gave 1 star because there is not "zero stars" option. More
by schultz1017
Employees Worked With
Mason Pettigrew
August 29, 2023
Service was great and efficient faster than what I expected to be there people was very friendly thank you expected to be there people was very friendly thank you More
by MARLENIM72
Employees Worked With
