Mac Haik Toyota - Service Center

Everyone seems too busy to give good customer service , they don’t focus on customer. This review is not for my last visit, but a previous one. Had to make 3 trips because no one contacted me about havin they don’t focus on customer. This review is not for my last visit, but a previous one. Had to make 3 trips because no one contacted me about having to do a tire change, which took them four and a half hours!! More

Great experience with this dealership. Only suggestion would be better signage explaining where to take your vehicle. This was our first visit there. Only suggestion would be better signage explaining where to take your vehicle. This was our first visit there. More

Very professional. They care about the customer. The wait time was minimal. They didn’t try to make me pay for things I don’t need. They care about the customer. The wait time was minimal. They didn’t try to make me pay for things I don’t need. More

Always pleasant staff. Wait time was normal for services provided. The service department is appreciated for their completing only what is deemed necessary! The issue tha Wait time was normal for services provided. The service department is appreciated for their completing only what is deemed necessary! The issue that caused the 4 star review was due to the cumbersome website; awkward to navigate, the appointment that I set up was not transferred to the service department (my appt time was honored). Also, the coupons on the website are not better than the normal prices...a waste of time for me. More

They went above and beyond to repair my vehicle. Did some detective work to determine that a custom pickup bed liner vendor had caused the problem. Successfully convinced that vendor to pay for the Did some detective work to determine that a custom pickup bed liner vendor had caused the problem. Successfully convinced that vendor to pay for the repairs. Did a good job with the repairs - good communication. More

FAST FAST FAST FAST FAST FAST FAST FAST FAST FAST FAST FAST FAST FAST QUICK SERVICE FAST FAST FAST QUICK SERVICE More

Daniel was extremely helpful throughout the repair process. He listened to my explanation of the problem and assured me that the technician would check all the codes. He found that my problem was process. He listened to my explanation of the problem and assured me that the technician would check all the codes. He found that my problem was covered by a factory recall and said it would be repaired at no cost to me. He made a list of other issues for my consideration. Everything was done in two days. I am very pleased with Mac Haik. More

Very good service and very timely. I have recommended your delership to others and will keep recommending it. I have recommended your delership to others and will keep recommending it. More

Great customer service and unlike Honda, Toyota honors fixing their defects. Great communication from dealership fixing their defects. Great communication from dealership More