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Mac Haik Toyota - Service Center

League City, TX

4.6
2,730 Reviews
Call Service Center (832) 956-1524

2,730 Reviews of Mac Haik Toyota - Service Center

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November 28, 2023

I had a decent coupon sent to my home for an oil change. I took the coupon and they wouldn't honor it because it was VIN# specific, even though I have a Highlander. They would only honor it for my husband More

by LEANNE_YARDLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know the name.
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November 27, 2023

This is the second time I’ve been to the express service and felt very deceptive sales techniques.. I strongly recommend never using this dealership service department. More

by BNJNB187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Tucker
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Nov 28, 2023 -

BNJNB187 responded

Today I recevied a call from the general manager. We discussed the situation and he will refund me the service charge and will use this as an educational oppertunity for his employees. He also gave me some insight to help prevent in the future. With the quick response from Mac Haik management and assuming the refund and training actually happen I am changing my rating of this dealership.

November 24, 2023

Everytime I have visited for service, the technicians have been professional, courteous, friendly and efficient. More

by EYES__
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Lockhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Accardo
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Dec 27, 2023 -

Mac Haik Toyota responded

Thank you!

November 22, 2023

Great, prompt service. Helped me find something in my price range. Transparent transaction. Great service department . More

by tmd5000@sbcglobal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2023 -

Mac Haik Toyota responded

Thank you!

November 22, 2023

Amazing place. Good service, professional attention and acknowledge of the field. Good place to care my car. More

by ALVAROREYES44
Recommend Dealer
Yes
Employees Worked With
James Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Accardo, Robert Bropson, Daniel Tucker
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Dec 27, 2023 -

Mac Haik Toyota responded

Thank you!

November 22, 2023

I took my car in for service work. Everyone I talked to was friendly and helpful. My car was finished in the time they told me. I was pleased with everything. More

by JLSRESTIVO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Sheets
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Tieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2023 -

Mac Haik Toyota responded

Thank you!

November 22, 2023

Good service - very professional care. Work was completed efficiently and on time, as promised. Very satisfied More

by BKSINGH
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Bropson
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Dec 27, 2023 -

Mac Haik Toyota responded

Thank you!

November 21, 2023

Great customer service with John when I went in for regular maintenance and he was able to answer some other questions I had. Thanks John! More

by NACAMPISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Dec 27, 2023 -

Mac Haik Toyota responded

Thank you!

November 21, 2023

Very efficient and personable. Also worked with me with my other dealership problem. Absolutely did NOT want to go back to Keating Toyota. More

by michellek58
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra
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Dec 27, 2023 -

Mac Haik Toyota responded

Thank you!

November 21, 2023

Mason was very friendly, professional, and efficient. Took very good care of us and kept us updated. Thank you! More

by LSPINNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Pettigrew
Report | Print
Dec 27, 2023 -

Mac Haik Toyota responded

Thank you!

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