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Mac Haik Toyota - Service Center

League City, TX

4.6
2,730 Reviews

2,730 Reviews of Mac Haik Toyota - Service Center

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December 20, 2023

Ralph always does an excellent job related to customer relationships and professional service. I have always been satisfied with the workmanship. The recommendation I would make is to try and bring down More

by MOCONNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Accardo
Dec 22, 2023 -

Mac Haik Toyota responded

Thank you!

December 20, 2023

Jim was very courteous and attentive to my needs. He was not pushy on any additional items that needed to be done. The pricing for the extra brake job was competative with others in our area and I wa More

by GMSTAUDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Accardo
Dec 22, 2023 -

Mac Haik Toyota responded

Thank you!

December 18, 2023

I've gone to this service center for years, but I will no longer be going back. I had an appointment at 11:30 AM for the dealer recommended service for my mileage, which the sticker on my windshield from th More

by JLP3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Hester and Jacob Gorostiza
December 16, 2023

They were friendly and thorough. The one hour plus wait time (with an appointment) for an oil change is a bit much. More

by TFOWLER101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Hest
Dec 22, 2023 -

Mac Haik Toyota responded

Thank you!

December 15, 2023

You guys change the oil when dont need it. i change it in other place i went only for rotation.. More

by gcastillo2210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dont know the name
December 15, 2023

They provide excellent service and very informative. We enjoy the whole experience and highly recommend anyone need to purchase a Toyota More

by Ming Lau
Recommend Dealer
Yes
Employees Worked With
Nick Tieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Mac Haik Toyota responded

Thank you!

December 14, 2023

Dealership has attentive, kind personnel. Service has always been exceptional along with the staff, James and Mason. One problem is no one in Express Service answering phones. Tried calling More

by FMAGEE51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason
Dec 22, 2023 -

Mac Haik Toyota responded

Thank you!

December 14, 2023

Fist of all friendly staff, the wait wasn’t bad today but some times it can take long even if you have an appointment but the people there are so friendly specially James and Chris that it makes all ok. More

by AURIZINHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
Dec 22, 2023 -

Mac Haik Toyota responded

Thank you!

December 14, 2023

went in needing the tire pressure sensor checked. Ask on the phone if it could be checked during my inspection. Was told then that it would be. Asked again at check in, was told again that it would b More

by STEPHENAULDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mary Sloan
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Horton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Accardo, Robert Bropson, Daniel Tucker
December 14, 2023

personal & friendky- wait time. not bad— wish it would go faster with appointments. reslly do More

by TJWBSTEWART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Tucker
Dec 27, 2023 -

Mac Haik Toyota responded

Thank you!

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