Mac Haik Toyota - Service Center

First oil change I was there at the express maintenance and they were courteous and careful with doing my Tacoma first oil change service and rotation of tires I was there at the express maintenance and they were courteous and careful with doing my Tacoma first oil change service and rotation of tires More

Service was average, nothing better or worse than I expected I purchased my RAV4 there back in October of 2018. Since day 1 I'd had a problem with the tire leaking air. I realize I should have come in right aw I purchased my RAV4 there back in October of 2018. Since day 1 I'd had a problem with the tire leaking air. I realize I should have come in right away and had someone look at it, but it was a slow leak and I didn't really think it was urgent. Anyway, I come in for my 5k checkup and ask for the guys to look at the tire, turns out there was a nail in the sidewall which made the tire unfixable. They said I could purchase the tire there and gave the me total. I called discount tire and they were able to get me the same tire for about $40 less. Look, I take responsibility for my part, but to me, good service would have been for Toyota to offer me the same price for the tire that discount tire was offering me, or to at least remove the service hours associated to the mounting and balancing etc...of the tire. That to me seems like it would be good business and no great expense for Toyota. More

Competent Service James always takes care of my vehicles very well. The service team is welcoming and friendly. The experience is like hanging out with friends while ha James always takes care of my vehicles very well. The service team is welcoming and friendly. The experience is like hanging out with friends while having my vehicles serviced. I highly recommend this service center. More

Great service Jonathan was great kept me informed above all else professional and friendlly he advised me what I needed for the car and showed me the multipoint ins Jonathan was great kept me informed above all else professional and friendlly he advised me what I needed for the car and showed me the multipoint inspection and explained it to me More

Oil Change, tire rotation per mileage requirements My appointment was prescheduled and was handled when I arrived at t he Express facility. It was exolained what would be done. When completed I was p My appointment was prescheduled and was handled when I arrived at t he Express facility. It was exolained what would be done. When completed I was promptlhy notified. More

New Tires Customer Service was awesome. I called in and they were very helpful. I called back a few times and they were very patient with me and answered all Customer Service was awesome. I called in and they were very helpful. I called back a few times and they were very patient with me and answered all my questions. I finally called in and ordered the tires that I needed to purchase. I went in and left the car with them and they had someone drive me home and drop me off at my house. The only issue I had was they told me that it would take 2 days for the tires to come in and I didn't get a call from them and I finally called them on the 4th day and they took care of me right away. More

Periodic Check-Up, Free! I love that my 2018 Highlander came with a period of free Toyota Care check-ups and maintenance from the dealership. It's gotten a clean bill of heal I love that my 2018 Highlander came with a period of free Toyota Care check-ups and maintenance from the dealership. It's gotten a clean bill of health at each interval (plus oil and filter change, and cabin air filter). Was welcomed, my vehicle was quickly taken in, I was in and out in 45 minutes! Excellent! More

Oil change and “check up” The gentleman that helped me was very knowledgeable and courteous. He didn’t talk down to me because I was a woman and he respected me as a customer. The gentleman that helped me was very knowledgeable and courteous. He didn’t talk down to me because I was a woman and he respected me as a customer. More

Prompt & Honest The service center was very courteous and prompt with servicing our 2017 Highlander. They explained everything in full detail beforehand and took car The service center was very courteous and prompt with servicing our 2017 Highlander. They explained everything in full detail beforehand and took care of the work very nicely. Definitely a good experience. More

Professional Serrvice Friendly, professional and hassle free. Everything I would expect was provided. The staff were polite and helpful. I would highly recomend the service Friendly, professional and hassle free. Everything I would expect was provided. The staff were polite and helpful. I would highly recomend the service at this dealership. More