2,779 Reviews of Mac Haik Toyota - Service Center
Experience was good, very smooth process Made appointment through John Keese who was very professional, helpful and courteous. Process went smoothly and I was back on the road in less than 2 Made appointment through John Keese who was very professional, helpful and courteous. Process went smoothly and I was back on the road in less than 2 hours. More
Outstanding customer service I was real impressed with the prompt service upon arrival. The folks in service were eager as well as friendly to accomodate all my needs and answer a I was real impressed with the prompt service upon arrival. The folks in service were eager as well as friendly to accomodate all my needs and answer all my questions in detail. Upon arrival till the time the work was completed on my toyota corolla all my concerns with my little Corolla were put to ease wether it be in person or on the phone. More
Better than expected The representative met me at my car when I arrived, listened to what I needed to have done , took my car right back and had everything done in record The representative met me at my car when I arrived, listened to what I needed to have done , took my car right back and had everything done in record time. More
It was great Service was fast and easy. Taylor answered all of my questions and kept me up to date. Waiting room was clean and comfortable with snacks available in Service was fast and easy. Taylor answered all of my questions and kept me up to date. Waiting room was clean and comfortable with snacks available in the vending machine More
Friendly people & knowledgeable. Only negative was I had an appointment for evaluation of my seatbelt recall and it took an HOUR. They did check air in my tires, but really?? An HOUR? Only negative was I had an appointment for evaluation of my seatbelt recall and it took an HOUR. They did check air in my tires, but really?? An HOUR? More
A regular six-month oil change. The Service Advisor Aaron stepped up to my car as soon as I stepped out of it. He wrote up the order and made a visual inspection of the exterior cond The Service Advisor Aaron stepped up to my car as soon as I stepped out of it. He wrote up the order and made a visual inspection of the exterior condition of the vehicle. The oil change and usual multi-point inspection began in short order. When the service tech noted a dead cell in the battery and a dirty cabin air filter, I agreed that replacing both of them should be done. They checked for a warranty on the battery. It was something I had not even considered. It was in fact still under warranty, which resulted in a 50% discount on the new battery. As I have become to expect at this dealership, service was friendly, and first rate. More
Customer service The customer service is fantastic and I was very pleased with how quickly they took care of my service. The waiting area was also very comfortable. The customer service is fantastic and I was very pleased with how quickly they took care of my service. The waiting area was also very comfortable. More
Replace defective fan blower motor I made an appointment for 10 AM and I arrived early. The Te ch took me in and replaced the fan blower in less than one hour. It works perfectly and I I made an appointment for 10 AM and I arrived early. The Te ch took me in and replaced the fan blower in less than one hour. It works perfectly and I am completely satisfied. Good Job. More
Great service from Toyota. From the sales and service team, it was all very fast and professional. Would highly recommend to others. Thank you Toyota from Toyota. From the sales and service team, it was all very fast and professional. Would highly recommend to others. Thank you Toyota More
Good customer service I was very pleased with the service I received. I was able to get an appointment very quickly. The service man was very nice and helpful. I WAS VERY I was very pleased with the service I received. I was able to get an appointment very quickly. The service man was very nice and helpful. I WAS VERY DISAPPOINTED I IN THAT YOU DID'NT DO A CAR WASH. EVERY OTHER VEHICLE I HAVE OWNED WHEN I TOOK IT IN FOR SERVICE THEY WASHED IT. THIS WAS VERY DISAPPOINTING TO ME. More