Mac Haik Toyota - Service Center

Oil change and tire rotation Jon Keefe, the Express Service Advisor was welcoming and helpful, and the service was done quickly as the center was not very busy on the Saturday bef Jon Keefe, the Express Service Advisor was welcoming and helpful, and the service was done quickly as the center was not very busy on the Saturday before Easter. More

Replacement lens I recently purchased a 2017 Nissan Maxima, and after washing the vehicle, the passenger headlight was retaining moisture inside the lens. The vehicle I recently purchased a 2017 Nissan Maxima, and after washing the vehicle, the passenger headlight was retaining moisture inside the lens. The vehicle was purchased at Mac Haik in League City. Their sales team set up the replacement lens, and the work was done in a timely manner. Excellent customer service as usual. I’m not sure who handled the process Saturday, but he did a great job keeping me posted. Ralph normally handles out service needs, but he was not at the facility on this trip. More

Great Service! I had a very pleasant experience getting my truck serviced. John was very helpful and explained all of my options for needed service. My only complain I had a very pleasant experience getting my truck serviced. John was very helpful and explained all of my options for needed service. My only complaint would be the time spent to get my service done but overall it wasn’t that bad considering I had to get front and rear brakes. More

Saved my family camping trip. I found a crack in my radiator Thursday evening. We had plans to leave Friday morning to camp for water weekend. I took my car in first thing Friday m I found a crack in my radiator Thursday evening. We had plans to leave Friday morning to camp for water weekend. I took my car in first thing Friday morning I was wondering by Taylor, who took my information and showed me the waiting area. There were plenty of vending machine options for my daughter to snack on, and water bottles and coffee for me. Daniel was the mechanic working on my Sequoia, he came inside and explained the process and had it finished in about a half hour. Miranda was my cashier, she was extremely friendly throughout the transaction and answered all my questions.This team is clearly invested in their customers, and I'm highly satisfied with my experience. More

New tires As I drove into the dealer, service center, I was greeted immediately by one of the representatives. After explaining lady that I have previously deal As I drove into the dealer, service center, I was greeted immediately by one of the representatives. After explaining lady that I have previously dealt with Robert she directed me to his station. Robert inform me that the parts that he ordered came in and will be installed immediately. I was directed to the waiting room where they had beverages seating to accommodate my comfort oh, it took about an hour and a half to complete the work and my vehicle look and work great upon my departure. Robert was very accommodating and professional throughout the entire visit. Greatly appreciate his efforts and will be returning to this dealership based on my experience! More

Amazing and fast service I went for my 10,000 mile oil change, I had received a call and an email reminding me about my upcoming free oil change. Every one was super professio I went for my 10,000 mile oil change, I had received a call and an email reminding me about my upcoming free oil change. Every one was super professional and nice. I was in and out in no time. More

Excellent service again I have had a very long experience with the service department of Star Toyota (since 1988) and now Mac Haik Toyota, and all of it has been positive. Th I have had a very long experience with the service department of Star Toyota (since 1988) and now Mac Haik Toyota, and all of it has been positive. This most recent time, with my 2012 Highlander, Robert took great care of my vehicle. As usual, he was sure to look for, and apply, any discounts that were available to me. Although I do not usually come into contact with the mechanics, I can say that they have been error free on all of their work for me since the "beginning, in 1988. More

my transmission malfuNction Robert the service advisor was very nice and informative and offered me a discount which I appreciated. The mechanic diagnosed my transmission malfunc Robert the service advisor was very nice and informative and offered me a discount which I appreciated. The mechanic diagnosed my transmission malfunction on my sequoia. He couldn’t repair it but could replace it. It was too much money to replace it but I received enough information to explain the problem to someone who could repair it. More

Fast and professional Needed my inspection. Was done done quickly and with no problem.Service man was friendly and addressed my request right away..Everything was clean and Needed my inspection. Was done done quickly and with no problem.Service man was friendly and addressed my request right away..Everything was clean and efficient. More

Fast service, good service. Not complicated-oil change and tire rotation. Service rep notofied me of a recall on a sensor, Robert ordered the replacement part and will call me wh Not complicated-oil change and tire rotation. Service rep notofied me of a recall on a sensor, Robert ordered the replacement part and will call me when it’s in. Easy peasy, early open time is very convenient and I only missed 30 minites of work. Good job! More