Mac Haik Toyota - Service Center

The service Excellent. EVAP canister $$$$$. Very friendly reception from Taylor Peterson. I told him my problem and he told me what how long the diagnosis would take and when he would call me - Very friendly reception from Taylor Peterson. I told him my problem and he told me what how long the diagnosis would take and when he would call me - and he did - which was excellent! The cost to replace the EVAP canister struck me as high at almost $1,600. In hindsight I probably should have shopped this around. Taylor let me know the car was ready but it took me a few hours to come in. When I did he wasn’t there but I popped over to the cashiers they were very friendly and ready to finish my transaction - which again was excellent! Several times at Autonation if the service advisor or the cashier wasn’t available the entire process stopped. I don’t go there anymore. More

The oil change and tire rotation were done in less than 30 m I did not find any dirty finger prints on both inside and outside of my car. The overall experience is very satisfactory. The oil change, tire rotat I did not find any dirty finger prints on both inside and outside of my car. The overall experience is very satisfactory. The oil change, tire rotation, replacing the cabin air filter & multiple point inspection were done in less than 30 minutes. Very efficient. The engine oil level is right on the dip stick. More

Jonathan Kee was great Jonathan was very knowledgeable and helpful Plus the service was quick Jonathan was able to answer all my questions And send me to the correct p Jonathan was very knowledgeable and helpful Plus the service was quick Jonathan was able to answer all my questions And send me to the correct person to answer my questions More

Great job Great service today. Took a bit longer than I thought, but they did what needed to be done. Service tech tried to find the problem and I did a test Great service today. Took a bit longer than I thought, but they did what needed to be done. Service tech tried to find the problem and I did a test drive and of course it didn't do what it has been doing for me, and he told me to keep a log and bring it back and he would find out what the problem is. More

Professional My vehicle was brought in for an oil and filter change. I addressed an issue that concerned me and Mr. Carlysle, said he would look into it. The serv My vehicle was brought in for an oil and filter change. I addressed an issue that concerned me and Mr. Carlysle, said he would look into it. The service was performed in a timely manner and Mr. Carlysle took care of everything. Great job. More

I didnt even warm the chair..lol!!! John and staff were very friendly.....i went as a walk-in and was helped immediately. I also think the price was great!!! Thank you very much!!! John and staff were very friendly.....i went as a walk-in and was helped immediately. I also think the price was great!!! Thank you very much!!! More

Super easy & helpful service Janie was helpful with my issue & outlined future maintenance for me so I could more easily budget for it. Janie was knowledgeable & put me at ease wh Janie was helpful with my issue & outlined future maintenance for me so I could more easily budget for it. Janie was knowledgeable & put me at ease when I felt really stressed about my car trouble. I will definitely return to see Janie again!! More

Exceptional Customer Service I spoke with Janie Elizondo over the phone with an issue of a loud rattling I was hearing. Not only was she very professional and pleasant to speak wi I spoke with Janie Elizondo over the phone with an issue of a loud rattling I was hearing. Not only was she very professional and pleasant to speak with, she also expressed a genuine concern to help with resolving my issue. She immediately scheduled a service appointment and within a couple of hours we were at the dealership. Janie greeted my wife and I with a big smile and wasted no time to get our vehicle in the shop and looked at. She kept us updated several times during the wait making the wait time seem to go by quickly. Thank you Janie for a hassle free experience. More

Amber master warning &P lock malfunction dashlights Took my 2013 Prius in with the above warning lights. They did a diagnostic test and said they found no problem. Problem hasn’t repeated. Took my 2013 Prius in with the above warning lights. They did a diagnostic test and said they found no problem. Problem hasn’t repeated. More

Excellent service Janie Elizondo is the best service advisor I have ever worked with anywhere. She always comes through when needed and goes above and beyond to make s Janie Elizondo is the best service advisor I have ever worked with anywhere. She always comes through when needed and goes above and beyond to make sure that things are done well and all issues are resolved. My vehicle's check engine light came on when I was driving to work last Friday, and I called Janie as soon as I could to ask what I should do. She checked with the technicians to see whether it would be safe for me to drive my vehicle in to the dealership or have it towed. By the time I got it there, she already had the service scheduled and had arranged a ride to get me home. Next morning the vehicle was repaired, and I was back on the road again that afternoon. Janie takes great care of her customers, and I trust her absolutely. More