Mac Haik Toyota - Service Center

Much better Service. I gave them a five stars due to the improvements I’ve witnessed to there service. They seem to be better aligned with the progress of your car and pro I gave them a five stars due to the improvements I’ve witnessed to there service. They seem to be better aligned with the progress of your car and provide better follow up. They are a service shop, so no service is complementary (for alignment check, they wanted to charge for the full alignment service even if it was not needed). But I’v been comparing to other service providers and they fair better than them (some service costs are even lower). More

Excellent service I have a 2005 Toyota Sequoia in what I believe to be in excellent condition(the only service garage who has work on my vehicle) due to the services pr I have a 2005 Toyota Sequoia in what I believe to be in excellent condition(the only service garage who has work on my vehicle) due to the services provided by Mac Haik (formerly Star Toyota) and the exceptional care in the hands of Robert Bropson, service advisor and service guys who actually work on my engine . From the description of a noise that was foreign to me, when starting up my car, to the completion of everything that was done, I am thankful to all. Thank you to Paige Bowen for the warranty assistance. Friendly, knowledgeable and professional service is what I received during this service adventure. Thanks again. More

Great service center The service center accurately diagnosed our car quickly, as we were in a time constraint. It took awhile for the part to arrive but when it did, the s The service center accurately diagnosed our car quickly, as we were in a time constraint. It took awhile for the part to arrive but when it did, the service was quick. Our service contact person was friendly and knowledgeable. More

It drives like a new car I went in for a 90,000 mile service and while the prices could improve, I am still very satisfied with the results. They did speedy and quality work t I went in for a 90,000 mile service and while the prices could improve, I am still very satisfied with the results. They did speedy and quality work that has made a markedly noticeable improvement in how my car runs and drives. More

Airbag Recall I was a little late for my appointment, so it's hard to complain, but the loaner car process can be improved on. It took me about 45mins to drop-off I was a little late for my appointment, so it's hard to complain, but the loaner car process can be improved on. It took me about 45mins to drop-off and wait for a loaner, but that seems like more of an Enterprise issue, but have had much easier loaner processes then this at other places. More

Car was serviced and had no issues Scheduled appointment with John, and when I arrived I was greeted and my service issues Were done in a timely fashion . I can’t say enough how I appr Scheduled appointment with John, and when I arrived I was greeted and my service issues Were done in a timely fashion . I can’t say enough how I appreciated Johns professional courtesy More

Thank you Ralph Accardo! Came into the dealership for an unscheduled recall notice. Ralph made himself available and had me checked in in seconds! I love the attention to cu Came into the dealership for an unscheduled recall notice. Ralph made himself available and had me checked in in seconds! I love the attention to customer service here! Thank you Ralph. More

Ok was just ok Someone drove my car and was speeding as per the insurance cube in my car. I don’t appreciate that. Your Techs should obey the speed limits...this cou Someone drove my car and was speeding as per the insurance cube in my car. I don’t appreciate that. Your Techs should obey the speed limits...this could cost me on my discount for safe driving!!! More

Oil change Had a great experience on Memorial Day with a tire rotation and an oil change. In and out in less than an hour. The waiting area was clean and had fre Had a great experience on Memorial Day with a tire rotation and an oil change. In and out in less than an hour. The waiting area was clean and had free water. More

Upcoming Maintenance Estimates My 2003 4Runner estimates were accurate as expected. Have had repairs done here since 2005. This dealership always meets or exceeds my expectation. Hi My 2003 4Runner estimates were accurate as expected. Have had repairs done here since 2005. This dealership always meets or exceeds my expectation. Highly recommend! More