Mac Haik Toyota - Service Center

staff not aware of coupons I brought my car in for the 20000 mile check. I needed windshield wipers. There was an online coupon for 20% off. I had to show it to the check in per I brought my car in for the 20000 mile check. I needed windshield wipers. There was an online coupon for 20% off. I had to show it to the check in person as he was totally unaware of it. He said it must just be in the parts dept. However, I pointed out to him that it specifically said it was in the fast track service department. I chose to go to O'Reilly's and purchase the wipers. They were cheaper and they put them on free. I was waiting quite a while for the service at MacHeik when I noticed my car sitting a few rows out. I asked if it was ready. They apologized for not getting it to me when it was ready. I think I spent several extra minutes waiting for my car. It took well over an hour for the routine service. More

Oil change John took good care of me and explained everything about the multi inspection. The only thing on my mind Is that this is the first time they have eve John took good care of me and explained everything about the multi inspection. The only thing on my mind Is that this is the first time they have ever showed me the cabin filter in the 6 years I have owned it. More

Scheduled Maintenance I've been buying vehicles at Star Toyota (now Mike Haik) for over 30yrs, thus, needless to say, I'm a fan of doing business locally. I've purchased I've been buying vehicles at Star Toyota (now Mike Haik) for over 30yrs, thus, needless to say, I'm a fan of doing business locally. I've purchased used as well as new Corollas, 4-Runners, Highlanders and a Tacoma (2003). I've had them do bodywork and general maintenance for many years, as they're professional, to the point and provide quality workmanship. I just walked in yesterday unannounced and needed my wife's highlander tires rotated. I was there for about 30min, then I was gone. In & out. Done. Guess that's why I keep going back, eh? More

Super fast and efficient I brought my Toyota to the dealership first thing in the morning (~7:40 a.m.) because I believed I had an alternator issue. I did not have an appointm I brought my Toyota to the dealership first thing in the morning (~7:40 a.m.) because I believed I had an alternator issue. I did not have an appointment, but they accepted my car into the shop nonetheless. Within 2 hours they had already diagnosed the problem and called me with the info and if I wanted to go ahead and get it fixed. What was great was that they already had the parts in stock. And they were able to get everything fixed and running by 2 p.m. that same day! Taylor was very polite and courteous, along with the lady in billing. The cost was within the amount I had estimated when first taking it in, so that was cool. It was so nice to not have to wait days for my car to be ready, like I have experienced from other service centers. It has been 2 days since the service, and so far everything in the car is running just fine! More

Quick service! I made an appointment the day before. They took my car right on time and did the oil change quickly. I got what I needed for my car. I made an appointment the day before. They took my car right on time and did the oil change quickly. I got what I needed for my car. More

Great experience getting truck repaired Robert did a great job working my truck into the schedule and keeping my up to date with both the estimate as well as getting the repairs coordinated Robert did a great job working my truck into the schedule and keeping my up to date with both the estimate as well as getting the repairs coordinated and completed very quickly. He also found a recall item that was needed and had it completed for me on top of the work I requested which was appreciated. More

Reliable Toyota Went in for my State inspection - Excellent Customer Service! Then went to Service to have my key fob looked at. They fixed my key fob - Good Job! Went in for my State inspection - Excellent Customer Service! Then went to Service to have my key fob looked at. They fixed my key fob - Good Job! $135.00 later - high price More

Great service and great customer service You all do a wonderful job on my car and I trust you with my Highlander that you don’t do something that doesn’t need to be done to just make money. I You all do a wonderful job on my car and I trust you with my Highlander that you don’t do something that doesn’t need to be done to just make money. I appreciate the work you’ll do. Wouldn’t take it to anyone else. Thank you More

Car was ready quickly. Needed CV boot and valve cover gaskets replaced. Upon dealer recommendation, replaced spark lugs while gaskets being done. Car was returned to washe Needed CV boot and valve cover gaskets replaced. Upon dealer recommendation, replaced spark lugs while gaskets being done. Car was returned to washed and vacuumed. More

Work done He Was very informative about the prices for the work I wanted done. He Made sure to apply the coupons I had towards the work He Was very informative about the prices for the work I wanted done. He Made sure to apply the coupons I had towards the work More