Mac Haik Toyota - Service Center

Software fix Some of the software in my new car was not working correctly, but the service department quickly found the problem and corrected it. Courteous and eff Some of the software in my new car was not working correctly, but the service department quickly found the problem and corrected it. Courteous and efficient, as always. More

recall for 2018 Tacom PCS Got informed by Toyota that there was a problem with the mounting brackets for the radar PCS on my Tacoma. Called the service department, got an appoi Got informed by Toyota that there was a problem with the mounting brackets for the radar PCS on my Tacoma. Called the service department, got an appointment, and was out in about an hour after dropping off the truck. Everything went very smoothly. More

Very friendly staff Waiting area was stocked with bottled water which was nice. The service was done promptly. Aaron was super nice! Very friendly and answered all of my Waiting area was stocked with bottled water which was nice. The service was done promptly. Aaron was super nice! Very friendly and answered all of my questions. More

Robert is amazing Robert went above and beyond to take care of the issue. While is Platinum warranty refused to cover the part, he contacted several people to try and g Robert went above and beyond to take care of the issue. While is Platinum warranty refused to cover the part, he contacted several people to try and get me taken care of at the least possible cost in the least amount of time. He called me as soon as the part came in and had me fixed and on the road the next morning. Thanks Robert. More

Amazing service and friendly staff! I really enjoyed the amazing and friendly staff, everyone was extremely helpful! It made the experience so much better! As well, the service was excel I really enjoyed the amazing and friendly staff, everyone was extremely helpful! It made the experience so much better! As well, the service was excellent! More

Professional and courteous I called and book appointment to take care of Toyota air bag recalled. It was made for 8 am with estimated time to complete by noon. Drop off car at 8 I called and book appointment to take care of Toyota air bag recalled. It was made for 8 am with estimated time to complete by noon. Drop off car at 8 am. They called a little before 11 am. It was ready. Car was up front, went in signed a few papers and that was it. Everyone was extremely courteous and professional. Please with my choice of dealership for the repair. More

VERY GOOD SERVICE EXPERIENCE I was greeted by a friendly and courteous female Service employee, ( I did not get her name ). She introduced me to Ralph Accardo. Ralph Accardo expla I was greeted by a friendly and courteous female Service employee, ( I did not get her name ). She introduced me to Ralph Accardo. Ralph Accardo explained the Recall process and approximate time frame to correct the issues. Later, he came into the customer waiting area and informed me that my truck was ready. Thank you, Charles More

Frustrating When I was in yesterday, for routine maintenance on my vehicle. An elderly gentleman walked in upset. The guy behind the counter was less than helpful When I was in yesterday, for routine maintenance on my vehicle. An elderly gentleman walked in upset. The guy behind the counter was less than helpful and made matters worse. More

Oil change and tire rotation Work was done in a timely manner and was handled professionally. Will come back. Only complaint is they didn’t check tire pressure. Tires light was st Work was done in a timely manner and was handled professionally. Will come back. Only complaint is they didn’t check tire pressure. Tires light was still on after I left. Over all I was still content More

Miss Star Toyota Efforts to correct power steering noise results in 1) replacing power steering pump $800! Okay. Few months later, same problem 2) suggest replace hi Efforts to correct power steering noise results in 1) replacing power steering pump $800! Okay. Few months later, same problem 2) suggest replace high pressure hose $850 REALLY Should have caught this the first time! More