Mac Haik Toyota - Service Center

best of customer service I have always had the best of customer service from the shuttle, who takes me home, and picks me up to take me back, to the check out window. Ralph, w I have always had the best of customer service from the shuttle, who takes me home, and picks me up to take me back, to the check out window. Ralph, who helps me has always been very helpful to me in solving my car problem with no expenditures that were not needed. He has always called me when he said he would, and called me when my car was repaired. I didn't have to wait any longer then he said, and it was actually ready earlier then he said. If only all businesses could be run in this efficient, and customer service oriented manner. Jean More

Pleased and very good First time ever been to a dealership for repairs, always fix myself, they fixed the recalls and even told me of other things that I fixed. Put off the First time ever been to a dealership for repairs, always fix myself, they fixed the recalls and even told me of other things that I fixed. Put off the recalls for a while because I figured find other issues and hard sell to fix. I was pleasantly surprised when Taylor called and informed me, l had told him I usually do my own work. Also young lady at first desk very nice also. If knew it would be this easy and pleasant l would have come earlier. Rudy's Auto Service of Santa Fe recommended y'all, thanks to all. Taylor Peterson did excellent job in taking care of this. More

Excellent The service advisors are always great.. ready to help and answer any concerns.. goes over the service that is needed and when it is done.. The service advisors are always great.. ready to help and answer any concerns.. goes over the service that is needed and when it is done.. More

Excellent customer service From the moment I walked in Janie made the process as painless as possible. She explained to me the work that was required for my vehicle. Additionall From the moment I walked in Janie made the process as painless as possible. She explained to me the work that was required for my vehicle. Additionally, she answered all of my questions especially when I kept changing my mind. Furthermore, my car was ready sooner than I expected and she was there to assist me during checkout. More

Great service as usual I trust the service center at Mac Haik for all my Tundra periodic maintenance because the work is always done well, timely, and at very reasonable ra I trust the service center at Mac Haik for all my Tundra periodic maintenance because the work is always done well, timely, and at very reasonable rates. Never had a problem in many years More

Great Experience! This service center is so awesome. The waiting area is always very clean and the restrooms are clean and smell fresh. The employees are so friendly ea This service center is so awesome. The waiting area is always very clean and the restrooms are clean and smell fresh. The employees are so friendly each and everyone of them each and every time I have to take one of my cars in for something. Love this place! More

Trusted service department I was told by another service company that my brake pads were bad, but after a Toyota inspection, I found out my brakes were just fine. I was told by another service company that my brake pads were bad, but after a Toyota inspection, I found out my brakes were just fine. More

TOO MANY REMINDERS!!!! I received 15 reminders about this service call in three days time. This TOO MUCH!!! LET'S FIX THIS PROBLEM NOW!!!!!!!!! I WILL NOT RETURN UNTIL THIS I received 15 reminders about this service call in three days time. This TOO MUCH!!! LET'S FIX THIS PROBLEM NOW!!!!!!!!! I WILL NOT RETURN UNTIL THIS FIXED! More

Great service! The service rep showed genuine concern for all my maintenance needs, and was professional in the process. In and out within 30 minutes. Good job! The service rep showed genuine concern for all my maintenance needs, and was professional in the process. In and out within 30 minutes. Good job! More

Great Service-Ralph is Awesome! Always a pleasure to deal with Ralph when I have my vehicle service... he keeps me informed, is accurate in his quotes, and contacts me as soon as rea Always a pleasure to deal with Ralph when I have my vehicle service... he keeps me informed, is accurate in his quotes, and contacts me as soon as ready... he explains any needed services and goes over the bill... great asset to the dealership. More