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Mac Haik Toyota - Service Center

League City, TX

4.6
2,729 Reviews

2,729 Reviews of Mac Haik Toyota - Service Center

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January 24, 2024

I bring my own oil in for changing and have y'all install a filter and do the labor. My Tundra requires 8 quarts, so I bring in a 5-quart container and 3 single quart containers. I reuse the single quart c More

by DON.TURNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2024

Excellent customer service, facility is always clean, employees are welcoming and very knowledgeable! Highly recommended. More

by KATF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Mac Haik Toyota responded

Thank you!

January 23, 2024

I had an appt and still waited an extremely long time for a tire rotation, I could have been helped quicker at discount tire. I also tried to make an appt to get my 2018 Camry radio upgraded and the lady was More

by amysmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Horton
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2024

Excellent service from the body shop and Duran. On time and on budget. Thank you More

by columbus5014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duran
Feb 06, 2024 -

Mac Haik Toyota responded

Thank you!

January 23, 2024

I've had a good service relationship here since I've owned my vehicle. Always in and out in a timely manner and I appreciate the price transparency. More

by NAVARABAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Mac Haik Toyota responded

Thank you!

January 22, 2024

My only issue was my appointment time was 8:30am and my truck wasn't seen until 3:30pm. Since I moved forward with the repairs and the time I had to wait until the following day to pick up my truck and st More

by MACADENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Feb 06, 2024 -

Mac Haik Toyota responded

Thank you! We appreciate your feedback.

January 19, 2024

Interaction with Mr. Pettigrew was courteous and professional. Also greatly appreciate the Uber service which allows me to get things done at work while I wait. More

by Rooz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Pettigrew
Feb 06, 2024 -

Mac Haik Toyota responded

Thank you!

January 18, 2024

Great service. Fast turnaround fixing my problem. Will use them again fir all my service needs More

by geraldbradshaw0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Broussard
Feb 06, 2024 -

Mac Haik Toyota responded

Thank you!

January 17, 2024

Mason Pettigrew was very courteous, professional, prompt, and explained the service completed very well. Thanks for keeping my car in top shape. More

by docdilland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Pettigrew—5 stars
Feb 06, 2024 -

Mac Haik Toyota responded

Thank you!

January 12, 2024

I took my Highlander in for the 5,000 mile tire rotation. During the time it was there and for a few hours afterwards, I received at least 6 text messages! This is excessive. Please rethink the number of mes More

by sears86
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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