Mac Haik Toyota - Service Center

State inspection They performed a state inspections, recommended some service but didn't try to force unneeded service on me. Because i didn't feel forced I feel I can They performed a state inspections, recommended some service but didn't try to force unneeded service on me. Because i didn't feel forced I feel I can trust them for future work. More

Total customer satisfaction Professional...friendly...knowledgable...acceptable wait time. Taylor AND the mechanic both explained the service problem my truck A/C was experiencin Professional...friendly...knowledgable...acceptable wait time. Taylor AND the mechanic both explained the service problem my truck A/C was experiencing. I like meeting and knowing the tech performing the work. Total professional environment and experience. More

Customer feedback Janie and Walter and support staff are always so very kind and attentive. They remember my name and ensure that if I have to wait to get me service to Janie and Walter and support staff are always so very kind and attentive. They remember my name and ensure that if I have to wait to get me service to my next appointment. This is invaluable service. The technician who worked on my car was efficient. If there was an error i made, it would have have helped to know how to avoid the same problem in the future (GPS operation). More

Dalton Devillier is a great asset to this company. My experience at Mac Haik Toyota has always been a very pleasant experience. My time and my satisfaction have been always respected. I can appreciate My experience at Mac Haik Toyota has always been a very pleasant experience. My time and my satisfaction have been always respected. I can appreciate that. My last service appointment was especially great! Dalton was my service man. I had a question that he answered for me in a very professional and patient manor. He displayed his knowledge and patience explaining his findings and when I still found myself not totally understanding, he found a way to explain it in a different way. He sat down with me in the waiting area, made eye contact, and made sure that I understood. In addition, he thanked me for coming to his service center. He is a great asset to this company and I hope that Mac Haik takes care of Dalton as well as he takes care of his customers. Thank you More

Great and Quick Response Had a radiator blow and gave Ralph a call to get vehicle set up for evaluation. He had everything set up when vehicle was delivered to dealership. A v Had a radiator blow and gave Ralph a call to get vehicle set up for evaluation. He had everything set up when vehicle was delivered to dealership. A very thorough and comprehensive evaluation and new radiator and Freon added and out the next day. Great since it came in well past noon on day before. Thanks for your continued great service! More

Communicative, informative, friendly With Robert I felt like I didn't need to call to get updates on how my car was going with the service. I could trust Robert as he would call me and up With Robert I felt like I didn't need to call to get updates on how my car was going with the service. I could trust Robert as he would call me and update me about all the details needed. More

painless, quick, Once I figured how to set the appointment on the web page everything went smoothly. All my questions were answered to my satisfaction. Wait time was Once I figured how to set the appointment on the web page everything went smoothly. All my questions were answered to my satisfaction. Wait time was okay. More

Excellent and efficient service They were quick to assess and fix my starter and inform me. My Tacoma starts first time now. Thanks for the great customer service and friendly assist They were quick to assess and fix my starter and inform me. My Tacoma starts first time now. Thanks for the great customer service and friendly assistance. More

Awesome The service was friendly. The staff were quick and went through everything that may require follow up. The service department is very honest. They mak The service was friendly. The staff were quick and went through everything that may require follow up. The service department is very honest. They make sure all the work is necessary. More

Courtesy and respect The moment you walk in you treated properly. Service agent was friendly, courteous and diligent. All costs explained. Not only was my car serviced exp The moment you walk in you treated properly. Service agent was friendly, courteous and diligent. All costs explained. Not only was my car serviced expeditiously but service agent provided me with assistance that saved me a trip and long wait at the DMV. Thank you. More